Desert Palms Carpet Cleaning & Restoration

Overview:
Desert Palms Carpet Cleaning & Restoration is a carpet cleaning service located in Roswell, NM. They specialize in carpet cleaning and restoration services, including responding to water damage incidents. The company is known for its attention to detail and dedication to customer satisfaction.

Services Provided:
– Carpet cleaning
– Water damage restoration
– Deep cleaning services
– Tile cleaning
– Deodorizing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (575) 626-9460
Website: http://desertpalmsnm.com/

Customer Reviews and Sentiment:
Desert Palms Carpet Cleaning & Restoration has received positive feedback, reflected in an impressive rating of 4.7 stars based on 29 reviews.

Positive sentiment highlights include:
“Jason did an awesome job cleaning our carpets and tile.” – Landy Peek
“Great company!! They were able to come on a weekend.” – Aklm8 Ruelas
“The deep cleaning is amazing… I am grateful!!!” – Nancy Melton-Morales

However, there was a negative review regarding poor communication:
“Called this place 2 weeks ago for a quote, left message, never heard back.” – Saul Fisher-Sosa

Review Summary:
Positive Sentiments: High-quality cleaning, professional service, quick response times, and good communication from staff.
Negative Sentiments: Issues with communication and customer follow-up.

Additional Ratings:
BirdEye: 4.7 stars based on 29 reviews.
Total Lead Smart Rating: 8.4/10 (This reflects the overall high customer satisfaction, though one complaint regarding communication has been noted.)

Conclusion:
Desert Palms Carpet Cleaning & Restoration is a highly rated choice for carpet cleaning and restoration services in Roswell, NM. They are praised for their professionalism and quality outcomes. However, potential clients should be aware of occasional communication issues that have been reported.