All Steem Carpet Cleaning in Las Cruces, New Mexico 88001

All Steem Carpet Cleaning

610 E Amador Ave Suite C, Las Cruces, NM 88001

3.9 (7 reviews)

Overview:
All Steem Carpet Cleaning is a carpet cleaning service located in Las Cruces, NM. The company offers a variety of carpet cleaning solutions aimed at providing customers with thorough and effective cleaning for residential and commercial spaces.

Services Provided:
– Carpet cleaning
– Attitude and customer service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (575) 527-2630
Website: https://all-steem-carpet-airduct.business.site/

Customer Reviews and Sentiment:
All Steem Carpet Cleaning has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback highlights the company’s good service and positive attitude, with customers appreciating their friendliness and effectiveness.

Examples of positive reviews include:
“Very good service and good attitude” – Dayton Yanaga
“Great people and great company!!” – David Bradfute

However, a negative review pointed to issues with customer service, specifically regarding a confrontation with a staff member that led to cancellation of service.

Review Summary:
Positive Sentiments: Good service, positive attitude, and friendliness.
Negative Sentiments: Poor communication and rude behavior from staff.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, reflecting similar sentiments.

Total Lead Smart Rating: 5.5/10
This rating considers the overall customer satisfaction, with a notable divide between positive experiences and significant complaints about communication issues.

Conclusion:
All Steem Carpet Cleaning appears to provide quality carpet cleaning services in Las Cruces, NM, and is noted for its friendly staff and positive customer interactions. However, potential customers should be aware of possible communication challenges and staff demeanor before engaging their services.

Member Since July 2024

Listing Id 96366

Contact Info

610 E Amador Ave Suite C, Las Cruces, NM 88001
(575) 527-2630
Lead Smart Rating :
5.5/10.0

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Listing location

610 E Amador Ave Suite C, Las Cruces, NM 88001

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Reviews

Dayton yanaga

2 years ago

Very good service and good attitude

Brittney Lopez

3 years ago

I called this company to make an appointment with Albert and he was very nice. Once I called again to confirm the appointment and let Albert know the maintenance guy was going to open the door his whole demeanor changed. He snapped at me and raised his voice saying he did not want to wait on a third party and to meet him there today to get it done. I kept telling Albert I did not have a key and that we would have to deal with the maintenance guy either way. By that point Albert was yelling at me and told me they were just going to cancel the service. I don’t understand why he had to get so mad and speak to me so rudely. He could have simply stated they would not prefer to wait for the maintenance guy and apologized stating they would not be able to make the service call.

david bradfute

4 years ago

Great people and great company!!