ESTEVES CARPET CLEANING

Overview:
ESTEVES CARPET CLEANING is a carpet cleaning service located in Perth Amboy, NJ. The company specializes in providing professional carpet cleaning services to residential clients, focusing on delivering quality results.

Services Provided:
– Carpet Cleaning
– Rug Cleaning
– Sofa and Loveseat Cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (848) 203-4312
Website: https://www.estevescarpetcleaning.com/

Customer Reviews and Sentiment:
Google Reviews: 3.8 stars based on 6 reviews.

Positive feedback highlights the company’s professionalism, efficient service, and quality of work. Customers have expressed satisfaction with how their carpets looked after cleaning and have commended the responsiveness to service requests.

Examples of positive reviews include:
“Very good I recommend it I love how my rug turned out” – Rosa Gonzalez
“I’m happy with the Service. They do professional work the carpet look like new.” – Milly Vega
“Great service! Arrived on time, extremely competitive prices. Highly recommended! A+ job.” – D Maz

However, negative sentiments from customers indicate issues with communication and reliability, including missed appointments and inadequate customer service.

Example of a negative review:
“Did not show up after I cleared out ALL furniture from the room that was being cleaned… I let him know we have no doorbell so he definitely didn’t come here and if that were the case why didn’t he call?” – Lissette Mena

Review Summary:
Positive Sentiments: Professional service, efficiency, competitive pricing, and quality results.
Negative Sentiments: Issues with missed appointments, poor communication, and dissatisfaction with customer service.

Additional Ratings:
BirdEye: 3.8 stars based on 6 reviews, reflecting a balance of customer satisfaction with notable service issues.

Total Lead Smart Rating: 6.2/10
This rating considers the overall customer satisfaction and quality of services, tempered by the complaints regarding missed appointments and communication issues.

Conclusion:
ESTEVES CARPET CLEANING appears to provide competent carpet cleaning services in Perth Amboy, NJ, with many customers praising their professionalism and results. However, potential clients should be cautious about the reported issues with reliability and communication when selecting this service.