Granite State Carpet Care

Overview:
Granite State Carpet Care is a carpet cleaning service located in Keene, NH. The company specializes in providing top-notch carpet and upholstery cleaning solutions to both residential and commercial clients.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Rug cleaning
– Friendly and professional service

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (603) 358-3457
Website: http://granitestatecarpetcare.com/

Customer Reviews and Sentiment:
Granite State Carpet Care has received positive reviews across various platforms:

Google Reviews: 4.5 stars based on 22 reviews.

Positive feedback focuses on their efficiency, affordability, and friendly staff. Customers appreciate the thorough work done on carpets and upholstery, often mentioning the excellent service and reasonable pricing.

Examples of positive reviews include:
“They were so easy to work with! The gentleman was quick and efficient… Reasonable prices too!” – Kira Brunke
“They did a fantastic job on both my house and my mother’s house… Highly recommended.” – Spencer Crispe
“The crew arrived on time, and were thorough and efficient.” – Jim Griffin

However, there is a note of dissatisfaction regarding a service received:
“They ‘cleaned’ a rug that was returned to me full of dust… Ignored my complaint.” – Lisabeth Cullum

Review Summary:
Positive Sentiments: High-quality work, friendly staff, reasonable pricing, and thorough cleaning services.
Negative Sentiments: Issues with communication and an unresolved complaint regarding unsatisfactory cleaning.

Additional Ratings:
BirdEye: 4.5 stars based on 22 reviews, reflecting positive customer experiences with a few complaints.

Total Lead Smart Rating: 8.0/10
This rating considers the overall customer satisfaction, quality of services, and the single unresolved complaint noted in reviews. While Granite State Carpet Care has a strong positive sentiment from many customers, attention to some complaints is warranted.

Conclusion:
Granite State Carpet Care appears to be a reputable choice for carpet cleaning services in Keene, NH, known for its friendly staff and effective service. Nonetheless, potential customers should be aware of mixed reviews regarding specific service experiences.