Reno Oriental Rug Wash in Sparks, Nevada 89431

Reno Oriental Rug Wash

1455 Deming Way Suite 33, Sparks, NV 89431

4.8 (18 reviews)

Overview:
Reno Oriental Rug Wash is a specialized carpet cleaning service located in Sparks, NV. The company focuses on cleaning, repairing, and maintaining oriental and other high-quality rugs with a strong emphasis on customer service and craftsmanship.

Services Provided:
– Oriental rug cleaning
– Rug repair
– Installation of padding
– Delivery services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (775) 813-6991
Website: http://orientalrugwashreno.com/

Customer Reviews and Sentiment:
Reno Oriental Rug Wash has received a high rating of 4.8 stars based on 18 reviews across different platforms.

Positive feedback emphasizes the exceptional quality of work, care taken with rugs, and the professionalism of the staff, particularly Alex. Customers have noted the transformative results of their rugs after cleaning and the helpful advice provided regarding rug maintenance.

Examples of positive reviews include:
“Everything is PERFECT!” – Susan Phelps
“They look beautiful. I would highly recommend bringing your carpets here.” – Julie Jackson
“Alex has done a wonderful job… highly recommend Reno Oriental Rug Wash.” – T R

The negative feedback primarily revolves around pricing, with one customer mentioning that the service was too expensive for a single rug wash.

Review Summary:
Positive Sentiments: High-quality cleaning, exceptional repair work, reliable service, knowledgeable staff, and excellent customer care.
Negative Sentiments: Perception of higher costs compared to competitors.

Additional Ratings:
BirdEye: 4.8 stars based on 18 reviews, indicating strong customer satisfaction with minimal issues reported.
Total Lead Smart Rating: 9.2/10. This rating reflects the overall customer satisfaction, high-quality services, and the limited negative feedback regarding pricing, which is considered in the context of the specialized service offered.

Conclusion:
Reno Oriental Rug Wash stands out as a premier option for rug cleaning and repair services in Sparks, NV. With exceptional customer service and remarkable results, they are highly recommended by numerous satisfied customers. However, potential clients should consider the pricing, which may be perceived as high for some services.

Member Since July 2024

Listing Id 97136

Contact Info

1455 Deming Way Suite 33, Sparks, NV 89431
(775) 813-6991
Lead Smart Rating :
9.2/10.0

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1455 Deming Way Suite 33, Sparks, NV 89431

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Reviews

Susan Phelps

a year ago

Alex at Oriental Rug Wash is a master of oriental rugs. He washed and reinstalled 8 inherited rugs for me including installing the appropriate padding for my rugs. Each rug was pristine when he finished with it. I couldn’t believe the colors that had been hiding behind the age accumulation of dust/dirt. Many people only leave feedback when they are unhappy, but I had to leave 5 star feedback because everything is PERFECT!

Julie Jackson

2 years ago

I just picked up my 2 , 100 year old rugs yesterday. Alex and Rachael did a fabulous job. Rachael sewed tiny stitches along the fringe to keep the rugs from unraveling. And they are so clean. It makes me laugh. They were twice the weight when I brought them in from all the dirt. They look beautiful. I would highly recommend bringing your carpets here. Alex told me so much I did not know about them. Very hard working, careful and honest folks. Thank you!

Dave Williamson

3 years ago

Too expensive for a single rug wash.

Joanne Madsen

3 years ago

I asked Oriental Rug Wash to repair an oriental rug that had begun to unravel at one end. They did a fantastic repair job and my rug looks beautiful. They also washed the rug and it looks great. In addition, they delivered the rug to me at Lake Tahoe. I would recommend them to anyone who wants work done on an oriental rug. I will use them again in a heartbeat.

Maliheh Joudaki

3 years ago

I had a hand made Persian rug and wanted to hang it on the wall. I called many Persian rug stores and no one was willing to help me. Alex was very supportive and passionate to give me exactly what I wanted. He did an amazing job and his price was so reasonable. I trust him 100% and I will never go anywhere else! Thank you so much Mr.Alex! 😊

Mountain Music Parlor

3 years ago

The MOST AWESOME Rug Service in the WHOLE REGION! No joke! DO NOT use anyone else if you care about your rugs and care about HONEST, FAIR Pricing, FANTASTIC CARING work, POSITIVE Attitude and dealing with a GOOD HEARTED, NOT GREEDY Company! Owner Alex is a genuine, professional, local business owner who DOES IT RIGHT in EVERY WAY! His kind heart has made sure that our Childrens’ Music class rug was perfectly taken care of after being soaked by a flood! We couldn’t feel more blessed! He is a blessing!

T R

4 years ago

I have a number of oriental area rugs in my home, and I’ve have been having Reno Oriental Rug Wash working through all of them, cleaning and making any needed repairs. Alex has done a wonderful job – the quality of the work he does is excellent, and it is a pleasure to work with him. I trust him to take good care of my rugs, and highly recommend Reno Oriental Rug Wash. If you need your rugs washed and / or repaired, this is the business to go to.

Kris Wilson

4 years ago

I inherited a dog pee saturated rug. Alex of Reno Rug Wash saved it! Even after another company told me to throw it away! Now it smells great and looks beautiful! Yay!

Bernadette Garcia

5 years ago

Alex came to my rescue when I discovered some stains on a vintage sheepskin rug that my mother had given me. He took the time and care to make sure he had the rug looking lovely again. Thank you so much!

Diane Curry

5 years ago

Alex is superb with caring for our oriental rugs. He has repaired them and cleaned them. They return in beautiful shape. He is very knowledgeable and recommends what should be done to keep them looking their best for years.