Cleanway Carpet Care

Overview:
Cleanway Carpet Care is a carpet cleaning service located in Great Falls, Montana. The company specializes in providing professional carpet cleaning services to residential and commercial clients, aimed at delivering a thorough and effective cleaning experience.

Services Provided:
Carpet cleaning, residential and commercial services, quotes provided prior to service.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (406) 452-1500

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback highlights the company’s commitment to cleaning effectiveness and adherence to quoted prices. Customers have appreciated the quality of the cleaning service.

Examples of positive reviews include:
“The carpets were clean, mission accomplished.” – Wiseman Will Klein Jr
“They stuck close to quote they gave me, and made rentals carpet 3x’s better than when I moved in.” – Chandra Aurora

The complaint emphasized rudeness from the owner, leading to a negative experience.

Negative Sentiment:
“Incredibly RUDE, Please don’t waste your time… the owner is disrespectful & so unprofessional.” – Pam

Review Summary:
Positive Sentiments: Effective carpet cleaning, reasonable pricing, responsive services.
Negative Sentiments: Issues with customer service and professionalism, particularly from the owner’s behavior.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, reflecting a similar trend of satisfaction mixed with customer service concerns.
Total Lead Smart Rating: 6.5/10. This rating considers the positive reviews highlighting effective service but is tempered by the significant criticism regarding customer service and professionalism.

Conclusion:
Cleanway Carpet Care appears to be a competent choice for carpet cleaning services in Great Falls, MT, especially noted for their effective cleaning. However, potential customers should be mindful of the mixed reviews, particularly concerning the owner’s professionalism, before making a decision.