Express Carpet Cleaners

Overview:
Express Carpet Cleaners is a reputable carpet cleaning service located in Moorhead, MN. The company specializes in providing high-quality carpet cleaning services to both residential and commercial clients, with a focus on customer satisfaction and effective cleaning solutions.

Services Provided:
– Carpet cleaning
– Move-out cleaning
– Stain removal
– Pet odor removal
– Customer service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (701) 306-6947
Website: http://www.expresscarpetcleaners.com/

Customer Reviews and Sentiment:
Express Carpet Cleaners boasts an impressive rating of 4.9 stars based on 27 reviews across various platforms.

Positive feedback highlights the company’s exceptional service, professionalism, and ability to deliver outstanding results. Customers often mention the ease of scheduling appointments and the friendliness of the staff.

Examples of positive reviews include:
“Alan and his crew did a great job in my home. He went above and beyond to provide amazing customer service.” – Dagny
“I have used express 3 different times now and have been very impressed every time they go above and beyond for their customers.” – Bailey Archbold
“Very affordable and the carpets came out looking awesome. Cares about customers.” – Maddy Reed

However, there is a notable negative review regarding a lack of attention to security, where the garage door was left wide open, causing customer concern.

The complaint mentions, “The biggest thing though is they left out garage door wide open after they left.” – K High

Review Summary:
Positive Sentiments: High-quality service, friendly staff, promptness, thorough cleaning, and customer satisfaction.
Negative Sentiments: Issues with attention to detail concerning property safety.

Additional Ratings:
BirdEye: 4.9 stars based on 27 reviews, reflecting strong customer satisfaction.
Total Lead Smart Rating: 9.0

This rating is based on the overall positive feedback, high-quality service, and the minimal concerns raised in a limited number of reviews. The overwhelming positive sentiment from customers about their experiences reinforces the trust in Express Carpet Cleaners.

Conclusion:
Express Carpet Cleaners is an excellent choice for carpet cleaning services in Moorhead, MN, known for their high-quality work and strong customer service. While most customers report positive experiences, potential clients should be aware of the highlighted concern regarding security after service completion.