#1 Cleaning Experts

Overview:
#1 Cleaning Experts is a carpet cleaning service located in Southfield, MI. The company specializes in revitalizing carpets, upholstery, and floor rugs, ensuring even the most challenging stains are effectively removed.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Rug cleaning
– Stain removal

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (313) 574-2909

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 15 reviews.

Positive feedback consistently highlights the company’s effectiveness, with many customers praising the remarkable transformation of old and stained carpets.

Examples of positive reviews include:
“My beige carpets are 30 years old and #1 Cleaning Experts made my pet stained carpets look brand new!” – Robin Wallace
“Carpet look brand new!!! I recommend anyone to use the carpet company.” – Real Exotic
“He was very professional, kind, and he even came 15- mins earlier.” – Aaliyah Michelle

However, there is at least one significant complaint regarding the speed and quality of service, which negatively impacted the customer experience:
“I’ve never had a company come in and clean my carpets in less than 5 minutes… Completely soaked.” – Juliana Jebbo

Review Summary:
Positive Sentiments: Exceptional cleaning results, professional service, punctuality, high customer satisfaction.
Negative Sentiments: Concerns over rushed service and inadequate cleaning in at least one case.

Additional Ratings:
BirdEye: 4.7 stars based on 15 reviews, reflecting a strong overall performance with an emphasis on customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating is based on the high volume of positive feedback contrasted with one notable negative experience, indicating a generally reliable service with some areas for improvement.

Conclusion:
#1 Cleaning Experts appears to be a reputable choice for carpet cleaning services in Southfield, MI, recognized for their effective results and professionalism. However, customers should be mindful of mixed reviews regarding service speed and quality.