Rocketship Cleaning Service in Kalamazoo, Michigan 49048

Rocketship Cleaning Service

1108 Dupont Ave, Kalamazoo, MI 49048

5 (38 reviews)

Overview:
Rocketship Cleaning Service is a top-rated carpet cleaning company located in Kalamazoo, MI. Known for its urgency and quality, the company provides exceptional carpet and upholstery cleaning services, focusing on customer satisfaction and value.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Respectful handling of belongings
– Competitive pricing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (888) 745-1454
Website: http://rocketshipclean.co/

Customer Reviews and Sentiment:
Rocketship Cleaning Service has an outstanding reputation, reflected in its perfect rating of 5.0 stars based on 38 reviews across various platforms.

Positive feedback emphasizes the company’s efficiency, thoroughness, excellent customer service, and unbeatable value.

Examples of positive reviews include:
“Rocketship came through with a sense of urgency… I highly recommend their service if you are looking for quality work!” – Mary-Frances Oliphant
“This company is the best carpet cleaner in town…” – Wilson Menier
“They cleaned the edges by the walls… This is probably the best carpet cleaning you can get.” – Kat “Kitkat” A

There are some minor complaints regarding pricing discrepancies mentioned, where customers received a higher price upon arrival than what was quoted over the phone.

Review Summary:
Positive Sentiments: High-quality service, efficiency, excellent customer support, thorough cleaning, and great value for money.
Negative Sentiments: Occasional miscommunication regarding pricing.

Additional Ratings:
BirdEye: 5.0 stars based on 38 reviews, consistently reflecting high customer satisfaction.
Total Lead Smart Rating: 9.5/10. This rating derives from the overall exceptional reviews and customer sentiment, though the pricing inconsistencies noted reflect minor issues that could warrant attention.

Conclusion:
Rocketship Cleaning Service stands out as an excellent choice for carpet cleaning in Kalamazoo, MI, praised for its professionalism and customer-focused approach. While minor pricing complaints exist, the overwhelmingly positive feedback suggests a reliable and effective service.

Member Since July 2024

Listing Id 74491

Contact Info

1108 Dupont Ave, Kalamazoo, MI 49048
(888) 745-1454
Lead Smart Rating :
9.5/10.0

Get A Quote Claim

Listing location

1108 Dupont Ave, Kalamazoo, MI 49048

Get Direction

Reviews

Mary-Frances Oliphant

a month ago

Rocketship came through with a sense of urgency when needed on demand; contrary to the competition. Rayshawn did an awesome job at a very reasonable price. I highly recommend their service if you are looking for quality work, excellent customer service, and tremendous value. Thank you Rocketship!

Wilson Menier

2 months ago

This company is the best carpet cleaner in town, if anyone ever try this company you will never use anyone else ❤️

Amanda Brewer

7 months ago

As a regular Rocketship customer, I could not recommend them enough! They are efficient and thourough. My home flooring and furniture look almost new when they finish. The level of respect that they show my belongings far exceeds chain competitors. Customer service is unmatched. Look no further…this is the company to call!

Mandy Frazier

8 months ago

Two gentlemen showed up on time and got right to work cleaning my living room upholstery. Unfortunately I didn’t get their names but I was very impressed with them. As a first time customer I would call again. Something to be aware of is that on the phone I was given one price but when they arrived at my house the price on the bill was considerably higher. Thankfully they gave me the cleaning for the lower price.

Kevin Harrison

8 months ago

Excellent job at a good price. Cleaned both a family room carpet and kitchen tile on the same day. Both look like new!

Georgia Genis

8 months ago

I recently had my carpets cleaned by this company and I was very pleased with the end result! Their prices beat almost all the other competitive companies. I would highly recommend this company and will be using them again in the future!

Hai Duong

9 months ago

Excellent service and value.

Kat “Kitkat” A

11 months ago

This is one of several times I have used rocketship cleaners. Ray has been the one who has always come and he is fabulous–kind, thorough, yet does not take forever doing the cleaning. I cannot say enough good things about this service. Once again rocketship came to clean our carpets. This was the third year in a row and once again they did not fail us but did a fantastic job. They clean the edges by the walls. They are willing to move some furniture.They put everything back in its place. The carpets are not soaked. This is probably the best carpet cleaning you can get. Highly recommend.

Jody Bohnsack

a year ago

Did a fantastic job. We hired another company that canceled at the last minute. We called Rocketship and they were able to come out and get it done right away. I would recommend this company to everyone.

Michelle Mitchell

a year ago

Amazing work