New England Professional Cleaning

Overview:
New England Professional Cleaning is a reputable carpet cleaning service located in Lowell, MA. They specialize in providing high-quality cleaning solutions for both residential and commercial clients, catering to the needs of homes, offices, and apartment communities.

Services Provided:
– Carpet cleaning
– Rug cleaning
– Move-out cleaning
– Stain removal
– Residential and commercial services

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (978) 201-2236
Website: http://neprofessionalcleaning.net/

Customer Reviews and Sentiment:
New England Professional Cleaning has an impressive rating of 4.7 stars based on 11 reviews across various platforms. Positive feedback emphasizes their professionalism, quality of service, and efficiency. Customers frequently mention their satisfaction with the results, noting that even heavily soiled carpets and rugs are left looking pristine.

Examples of positive reviews include:
“I love this service and quality is nice. I recommend it to anyone for home or office.” – Indu Chaube
“They did a phenomenal job cleaning my rugs!” – Karen Olson
“Fantastic service! The stains are gone and it looks wonderfully clean.” – Consuelo Morales

A few negative sentiments arise, particularly regarding communication. One reviewer reported a lack of response when trying to reach the company.

Review Summary:
Positive Sentiments: High-quality service, thorough cleaning, professionalism, efficiency, affordable pricing.
Negative Sentiments: Inconsistent communication, with reports of unreturned calls.

Additional Ratings:
Google Reviews: 4.7 stars based on 11 reviews.
Total Lead Smart Rating: 8.5

Conclusion:
New England Professional Cleaning stands out as a reliable choice for carpet cleaning services in Lowell, MA, with a strong track record of positive customer experiences, especially noted for their quality and attention to detail. However, potential clients should consider the occasional communication issues highlighted in some reviews before making their decision.