Millsy’s Cleaning Services

Overview:
Millsy’s Cleaning Services, located in Augusta, ME, is a family-owned business specializing in carpet cleaning services. They provide a range of cleaning solutions for both residential and commercial clients, emphasizing quality and customer satisfaction.

Services Provided:
– Carpet cleaning
– Exterior window cleaning
– Commercial cleaning
– COVID-19 cleaning
– Floor finishing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (207) 622-2700
Website: https://www.millsyscleaningservices.com/

Customer Reviews and Sentiment:
Millsy’s Cleaning Services has received a positive reception from its customers, reflected in an overall rating of 4.5 stars based on 15 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and excellent customer service.

Examples of positive reviews include:
“Excellent job on carpet cleaning thanks” – Charlie Kelle
“Great place that handles commercial, residential, and covid cleaning for great rates!” – Adam Koopman
“Wow! I was very pleased and surprised at the results! Excellent service and people!” – Marianne S.

The complaint mentioned a missed appointment with no follow-up communication, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Professional service, high-quality results, excellent customer service, family-run business focus.
Negative Sentiments: Communication issues regarding scheduled appointments.

Additional Ratings:
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.5/10
This rating reflects the high quality of service, strong customer sentiments, and a few communication-related complaints that slightly impact their overall reputation.

Conclusion:
Millsy’s Cleaning Services stands out as a reliable choice for cleaning services in Augusta, ME, known for their professionalism and quality results. However, potential clients should be mindful of the reported communication issues before scheduling appointments.