COIT Cleaning and Restoration

Overview:
COIT Cleaning and Restoration is a leading carpet cleaning service located in Louisville, KY. The company specializes in cleaning carpets, air ducts, and various surfaces to restore and enhance the beauty of homes. With a strong focus on customer satisfaction, COIT provides efficient and professional cleaning services to both residential and commercial clients.

Services Provided:
– Carpet cleaning
– Air duct cleaning
– Dryer vent cleaning
– Tile cleaning
– Floor restoration

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (502) 636-1401
Website: https://www.coit.com/louisville?utm_campaign=gmb&utm_medium=organic&utm_source=local

Customer Reviews and Sentiment:
COIT Cleaning and Restoration has received positive reviews across various platforms.

Google Reviews: 4.7 stars based on 1,287 reviews.

Positive feedback highlights the professionalism, friendliness, and efficiency of the technicians. Customers have expressed satisfaction with the quality of work and excellent customer service.

Examples of positive reviews include:
“The technician was very friendly and did an awesome job cleaning my carpets.” – Amy Rodgers
“Well done, the guys were outstanding! Friendly, professional and efficient.” – Charles Schupp
“Had wax removed from our ‘no wax’ floor…looks brand new!” – Charlene Morgan

A negative review noted concerns about a technician’s driving, reflecting a potential issue with safety during service.

Review Summary:
Positive Sentiments: Friendly technicians, professional service, high-quality cleaning, effective results, efficient time management, excellent customer service.
Negative Sentiments: Concerns about technician driving behavior.

Additional Ratings:
BirdEye: 4.7 stars based on numerous reviews, indicating strong customer satisfaction overall.
Total Lead Smart Rating: 8.5/10. This rating reflects high-quality services, consistent positive feedback, and minor issues affecting the overall customer experience.

Conclusion:
COIT Cleaning and Restoration is a highly regarded choice for carpet and restoration services in Louisville, KY. The company is praised for its professionalism, efficiency, and excellent customer service. While there are some concerns noted from customers, the overwhelmingly positive feedback suggests that COIT is committed to providing top-notch services to its clients.