Crutcher’s Carpet Cleaning

Overview:
Crutcher’s Carpet Cleaning is a carpet cleaning service located in Elizabethtown, KY. They specialize in cleaning carpets and upholstery in both residential and commercial settings, providing quality service to customers in the area.

Services Provided:
– Carpet cleaning
– Upholstery cleaning (sofa, couches, chairs)
– Stain removal
– Pet odor elimination

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (270) 765-5382
Website: http://www.crutchersclean.com/

Customer Reviews and Sentiment:
Crutcher’s Carpet Cleaning has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 7 reviews.

Positive feedback highlights the company’s efficiency, quality of work, and professionalism. Customers have particularly noted the effectiveness of their carpet cleaning services and friendly staff.

Examples of positive reviews include:
“Very happy customer. Ben cleaned the carpets. He did a great job. Quick and efficient.” – Meg Balak
“The guy that came in and did our carpets was professional and all around good guy.” – Jimmy Stotts

However, there are some complaints regarding the quality of upholstery cleaning, particularly with stains not being fully removed after service.

Examples of negative reviews include:
“Carpet cleaning was acceptable. They also cleaned 2 couches and a chair and left more stains on the couches and chairs than before the cleaning.” – Mark Graham

Review Summary:
Positive Sentiments: Efficiency, professionalism, quality carpet cleaning, friendly workers.
Negative Sentiments: Issues with upholstery cleaning and stain removal.

Additional Ratings:
BirdEye: 4.0 stars based on 7 reviews reflect similar feedback with occasional service issues.
Total Lead Smart Rating: 6.5/10. This rating takes into account the overall customer satisfaction and quality of services, balanced against the negative review regarding upholstery cleaning issues.

Conclusion:
Crutcher’s Carpet Cleaning is a reliable choice for those seeking professional carpet cleaning services in Elizabethtown, KY. While many customers have praised their efficiency and quality, potential clients should be aware of some dissatisfaction with upholstery cleaning based on a few reviews.