Overview:
Pioneer Cleaning & Restoration is a reputable carpet cleaning service located in Ames, IA. The company has established a strong presence in the community and is known for its high-quality carpet and upholstery cleaning services.
Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Steam cleaning
Timings:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (515) 212-2697
Website: www.dreamsteaminc.com/ames?utm_source=google&utm_medium=organic&utm_campaign=gmb
Customer Reviews and Sentiment:
Pioneer Cleaning & Restoration has garnered a favorable rating of 4.2 stars based on 29 reviews across various platforms.
Positive feedback highlights the company’s prompt service, professional staff, and high-quality results. Customers frequently mention the courteous nature of the technicians and their ability to accommodate special requests.
Examples of positive reviews include:
“This business was formerly known as Pioneer Carpet cleaners in Ames, IA. I needed two rooms… Alana arrived punctual, sincere, courteous, and did a conscientious, careful job.” – Wo Mensa
“Very professional and communication was top notch!” – S Z
“We have been using the pioneer restoration for several years. They do a great job on the carpets…” – tracy kangas
The reviews also mention occasional communication issues, with a few customers expressing concerns about scheduling or response times.
Review Summary:
Positive Sentiments: High-quality cleaning, professional and courteous staff, punctual service, and excellent customer communication.
Negative Sentiments: Minor concerns regarding communication and scheduling.
Additional Ratings:
BirdEye: 4.2 stars based on 29 reviews, indicating consistent customer satisfaction.
Total Lead Smart Rating: 8.5/10
This rating reflects the overall customer satisfaction and quality of services, balanced by minor concerns noted in some reviews.
Conclusion:
Pioneer Cleaning & Restoration is a well-regarded choice for carpet cleaning in Ames, IA, praised for its professional service and effective cleaning results. Although there are occasional concerns regarding communication, the overall positive sentiment suggests that customers can expect reliable and high-quality service.
Member Since July 2024
Listing Id 73211