Evansville Rug Cleaning in Evansville, Indiana 47711

Evansville Rug Cleaning

2122 N Willow Rd, Evansville, IN 47711, United States

4.5 (24 reviews)

Overview:
Evansville Rug Cleaning is a dependable carpet cleaning service located in Evansville, IN. They focus on providing high-quality rug cleaning solutions for both residential and commercial clients.

Services Provided:
– Area rug cleaning
– Wool rug cleaning
– Carpet cleaning
– Customer service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (812) 423-5415
Website: http://www.evansvillerugcleaning.com/

Customer Reviews and Sentiment:
Evansville Rug Cleaning has received positive feedback with an overall rating of 4.5 stars based on 24 reviews.

Positive sentiments emphasize the company’s professionalism, promptness, affordability, and outstanding cleaning results.

Examples of positive reviews include:
“Professional Prompt Affordable” – Gloria Winsor-Smith
“Had very dirty carpets… the carpets are so clean!” – Lauren Piekos
“I am so grateful for this fine business… they are excellent.” – Carol Woodard

On the downside, there is a single negative review highlighting poor customer service at the front desk, which affected the overall experience.

Negative sentiment example:
“If this is how you treat potential customers, I wonder how badly you treat your actual customers.” – Vampera Planells

Review Summary:
Positive Sentiments: Professionalism, prompt service, affordability, high-quality cleaning, and good customer service.
Negative Sentiments: Issues with customer service at the front desk.

Additional Ratings:
BirdEye: 4.5 stars based on 24 reviews, showcasing consistent customer satisfaction.

Total Lead Smart Rating: 8.4/10
This score reflects the strong positive sentiment from customers and the excellent quality of service, while considering the single negative review regarding customer service.

Conclusion:
Evansville Rug Cleaning is a reliable choice for rug and carpet cleaning in Evansville, IN. With high marks for professionalism and cleaning quality, they are particularly praised for their affordability. However, potential clients should be aware of the negative review regarding customer service at the front desk, which may affect initial contact experiences.

Member Since July 2024

Listing Id 79297

Contact Info

2122 N Willow Rd, Evansville, IN 47711, United States
(812) 423-5415
Lead Smart Rating :
8.4/10.0

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Listing location

2122 N Willow Rd, Evansville, IN 47711, United States

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Reviews

Gloria Winsor-Smith

2 weeks ago

Professional Prompt Affordable

Lauren Piekos

3 months ago

Had very dirty carpets and Evansville Rug Cleaning were friendly, prompt and the carpets are so clean! Thank you!

Carol Woodard

5 months ago

I am so grateful for this fine business. I take my wool kitchen runner rug there every year and they are excellent.

Jane Rauck

6 months ago

Very professional job and friendly.

Holly Smith

a year ago

I don’t know why it took me so long to realize I could just have my area rugs taken away and cleaned instead of trying to do it myself, but wow I’m glad I figured it out! Evansville Rug Cleaning did an excellent job on my two 8×10 area rugs and one runner. The price is so reasonable! I was thrilled to keep the rugs I love so much instead of replacing them. They look like brand new!

Fabian Becerra

a year ago

Mom and Pop and Son kinda business, my kinda business

SUSAN HOWARD

a year ago

Evansville Rug Cleaners does an excellent job cleaning my large area rugs! They smell great and look fantastically clean and fresh. Great customer service, too!!

Vampera Planells

2 years ago

I haven’t personally used their service for cleaning but I did have a terrible encounter with who ever works the front desk. Was trying to figure out where I was and how to go about parking to enter the place when she came out and yelled that we couldn’t be there that her customers had to get in and out mind you we were pulled to the side and had looped around several times it was very clear we didn’t know how to handle the parking lot. Before even letting us explain ourselves she was rude and yelling and giving us dirty looks then proceeded to stand in the door way giving us dirty looks. If this is how you treat potential customers I wonder how badly you treat your actual customers

Doug Rapp

2 years ago

Wonderful job

John Broadbent

3 years ago

Had several room rugs cleaned, dropped off and picked up. Cost more for fringe edges. Between N Fares and Hwy 41, there is an entrance from N Fares, more like an alley that takes you directly to it, watch for sign.