All-Pro Floor Care in Springfield, Illinois 62703

All-Pro Floor Care

824 Commercial St, Springfield, IL 62703

4.9 (60 reviews)

Overview:
All-Pro Floor Care is a carpet cleaning service located in Springfield, IL, specializing in carpet, tile, and grout cleaning. The company prides itself on professional service and high-quality cleaning techniques that revive flooring and maintain cleanliness in both residential and commercial spaces.

Services Provided:
– Carpet cleaning
– Tile and grout cleaning
– Vinyl flooring cleaning
– Water damage restoration

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (217) 528-4318
Website: https://allprofloorcare.com/

Customer Reviews and Sentiment:
All-Pro Floor Care has received an impressive rating of 4.9 stars based on 60 reviews across multiple platforms.

Positive feedback highlights the company’s professionalism, reliability, and excellent cleaning results. Customers have expressed satisfaction with the restoration of carpets and the quality of service provided.

Examples of positive reviews include:
“On time, very professional. extremely courteous! Would recommend highly!” – Frank Szoke
“They cleaned my carpets perfectly. Very happy with this company.” – Thomas Stockton
“Our carpet looks so much better and has new life. Overall a great experience.” – Lindsey Lahniers

A notable negative comment indicates dissatisfaction with vinyl flooring installation and lack of post-sale service:
“The installation wasn’t done as we wanted… our calls about that were left unreturned.” – Carmen Stokes

Review Summary:
Positive Sentiments: High professionalism, excellent cleaning quality, reliable service, accommodating staff.
Negative Sentiments: Issues with vinyl flooring installation and lack of follow-up service.

Additional Ratings:
BirdEye: 4.9 stars based on 60 reviews showing consistent customer satisfaction.
Total Lead Smart Rating: 9.0
This rating reflects high customer satisfaction and excellent service, with minor concerns noted in some installation experiences.

Conclusion:
All-Pro Floor Care appears to be a highly reputable choice for carpet and floor cleaning services in Springfield, IL, renowned for its professionalism and effective cleaning techniques. However, potential customers should be aware of the complaint regarding flooring installation and ensure clarity on service expectations before proceeding.

Member Since July 2024

Listing Id 76315

Contact Info

824 Commercial St, Springfield, IL 62703
(217) 528-4318
Lead Smart Rating :
9.0/10.0

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824 Commercial St, Springfield, IL 62703

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Reviews

Frank Szoke

2 months ago

On time, very professional. extremely courteous! Would recommend highly! Told my wife if any concerns to reach out to them and they would be back. In our time it is great to have someone dependable!

Thomas Stockton

7 months ago

Very professional people. They cleaned my carpets perfectly. Very happy with this company.

Lindsey Lahniers

8 months ago

We scheduled whole house carpet and tile/grout cleaning. They were able to get spots out of our carpet that had been there for awhile and clean up our grout and tile. Our carpet looks so much better and has new life. Overall a great experience. We will be using them again and recommend them.

Kevin Mccreight

10 months ago

They took their time and made sure all my concerns were taken care of. Their equipment is top-notch. You could see the carpet change with every swipe. I would use them again.

Springfield Art Association

a year ago

The team at All-Pro were very accommodating when we needed to switch our appointment last-minute and got us back on the schedule quickly. Our carpets in our main office have a lot of foot traffic and stains, but our cleaning appointment was thorough, and our carpets look brand new again!

Jane Chard

a year ago

We purchased our floor from All-Pro Floor Care and recently had our luxury vinyl floor, area rugs, and tile cleaned. The technician did a fabulous job and the price was very reasonable.

Derek York

a year ago

All-Pro Floor Care staff did a great job cleaning my carpets!

Sara Halada

a year ago

We were shocked at the quality of cleaning! We thought we were going to have to replace our basement carpet… until we hired All Pro!!!!

TrianaTalks

a year ago

Couldn’t of picked a better company I thought it was over after my basement flooded however they came in and restored my basement without me having to cut out my walls. Friendly and on time there’s not enough I can say about this company!

Carmen Stokes

a year ago

We purchased vinyl flooring from All-Pro after some water damage in our home. The sales process was fine. They were patient while we picked a floor. They did not prepare us for the new floor being thinner than the previous floor. The installation wasn’t done as we wanted and no one came to inspect after the floor was finished. The installers left a gouge in the drywall and our calls about that were left unreturned. The floor is not as durable as presented and the trim work is falling off. I understand nothing is going to be perfect, but the real irritation is that there is no service after the sale. We would have been just as well off going to Lowes and handling the details ourselves. I’m truly disappointed.