K A Pridjian & Co

Overview:
K A Pridjian & Co is a reputable carpet cleaning service located at 11600 S Halsted St, Chicago, IL. With a strong focus on customer satisfaction, they specialize in cleaning and repairing carpets, offering quality service at reasonable prices.

Services Provided:
– Carpet cleaning
– Carpet repair
– Professional restoration of damaged carpets
– Customer service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (773) 785-2800
Website: http://www.kapridjianrugsandcarpets.com/

Customer Reviews and Sentiment:
K A Pridjian & Co has received positive feedback across multiple platforms, reflected in a Google Reviews rating of 4.6 stars based on 31 reviews.

Positive reviews emphasize the company’s professionalism, quality of work, friendly staff, and prompt service.

Examples of positive reviews include:
“Very happy with the service, professionalism, quality and price.” – Doug Hoisington
“A pleasure to do business with these professionals.” – Marilyn Klecka
“Trustworthy and knowledgeable!” – elle spencer

The negative sentiment primarily stems from a complaint about mishandling during the cleaning process, which led to damage to a customer’s rug.

Negative review example:
“When I finally took it out of the packaging the tassels on the fringe were damaged.” – Alan Holman

Review Summary:
Positive Sentiments: Excellent service, professional and friendly staff, reasonable pricing, high-quality carpet cleaning and repair services.
Negative Sentiments: Issues with handling and damage during the carpet cleaning process, concerns about communication regarding carpet care.

Additional Ratings:
BirdEye: 4.6 stars based on 31 reviews, indicating a general trend of customer satisfaction.
Total Lead Smart Rating: 7.5/10, this rating reflects a high level of customer approval coupled with concerns about specific service experiences.

Conclusion:
K A Pridjian & Co stands out as a reliable choice for carpet cleaning and repair services in Chicago, IL, known for its quality and customer-focused approach. However, potential clients should consider the occurrence of service-related issues noted in a few reviews before making their decision.