Terry’s Carpet Cleaning in Bloomington-IL, Illinois 61701

Terry’s Carpet Cleaning

1304 Koch St, Bloomington, IL 61701

4.5 (28 reviews)

Overview:
Terry’s Carpet Cleaning is a well-regarded carpet cleaning service based in Bloomington, IL. With a strong reputation built over many years, the company is known for effectively removing tough stains and providing exceptional customer service.

Services Provided:
– Carpet cleaning
– Stain removal
– Rug cleaning
– Upholstery cleaning

Timings:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (309) 829-3193
Website: https://www.terryscarpetclean.com/

Customer Reviews and Sentiment:
Terry’s Carpet Cleaning has received positive reviews from satisfied customers, achieving an overall rating of 4.5 stars based on 28 reviews.

Positive feedback praises Terry’s ability to remove tough stains, the reasonable pricing, and the excellent customer service.

Examples of positive reviews include:
“Amazing job! My carpets look and smell great.” – Whitney Dukeman
“Terry got stains out that I thought were permanent!” – Lisa English-Fogle
“Outstanding service. I will definitely call him again.” – JIM HORNICKEL

However, there is one notable negative review expressing dissatisfaction with the quality of work.
“I don’t like posting bad reviews… but this one needed to be posted.” – Aaron Donelson

Review Summary:
Positive Sentiments: Effective stain removal, reasonable pricing, prompt service, and great customer interactions.
Negative Sentiments: Some customers have expressed skepticism about the authenticity of positive reviews and noted issues with service quality in specific instances.

Additional Ratings:
BirdEye: 4.5 stars based on 28 reviews, reflecting strong customer satisfaction overall.

Total Lead Smart Rating: 8.2
This rating is derived from the overall positive feedback, high-quality workmanship, and repeated customer engagement. The single negative review does slightly affect the perception but is outweighed by the numerous positive sentiments.

Conclusion:
Terry’s Carpet Cleaning appears to be a reliable choice for carpet cleaning services in Bloomington, IL, noted for high-quality stain removal and customer satisfaction. However, potential customers should consider the minor concerns raised in some reviews before making their decision.

Member Since July 2024

Listing Id 76535

Contact Info

1304 Koch St, Bloomington, IL 61701
(309) 829-3193
Lead Smart Rating :
8.2/10.0

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1304 Koch St, Bloomington, IL 61701

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Reviews

Lisa English-Fogle

5 months ago

Terry got stains out of my carpet that I assumed were permanent because I could not get them out for the life of me! Amazed!!

Whitney Dukeman

6 months ago

Awesome job and reasonable price! My carpets look and smell great. Terry was very kind and arrived on time. I highly recommend his services and will definitely call again. Thank you!

megan tapke

a year ago

Terry did AMAZING on our basement! We had some stains from ware & tear over the years from our dog, and he got them all out! Highly recommend!!!

Aaron Donelson

a year ago

Terry must have a ton of fake 5 star reviews on Google that he has people posting on his behalf. His work is extremely BAD. Do not book with this guy to clean your carpet. My carpet looks worse than before. TERRIBLE JOB! I don’t like posting bad reviews of people. But this one needed to be posted.

JIM HORNICKEL

2 years ago

I called several carpet cleaning places. Terry called me back right away. Lucky for me, he had a cancellation and could fit me in. A nice wool area rug had a red juice spill. When I told him, it was loaded in my truck, he said, he would wait and to bring it right over. Took one look and believed he could get rid of the very visible spill. He texted me the next morning with his results, and said he could get it all out in another day. True to his word, it is now back in place w/o the stain. I will definitely call him again.

Adrian Cooper

3 years ago

Having used Terry’s Carpet Cleaning for at lease 20 plus years Trust Me the price is right and the service is OUTSTANDING!!!!!! 🙂

Joseph Mellske

3 years ago

Great service at a great price!

Paul Couillard

3 years ago

Great value, did a good job. Honest.

Jeff Blackwell

4 years ago

Terry’s has cleaned my carpets many times over many years. I always know that the pet stains and traffic patterns will be dealt with. Very reasonable rates and very thorough process. Much better system than leaving the carpet wet for a long time.

mark crone

4 years ago

I highly reccomend Terry. I am a return customer. When I installed new carpeting in my home I took the time to learn how to properly care for my investment. The technique Terry uses is what was described in the literature I received. Twice a year for my carpeted rooms! I also have him clean my sectional couch. The results are amazing!