EZ CARPET AND UPHOLSTERY CARE

Overview:
EZ Carpet and Upholstery Care is a carpet cleaning service located in Chamblee, GA. The company specializes in various carpet and upholstery cleaning services, with a focus on customer satisfaction and quality work.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Vent cleaning

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (404) 671-0449
Website: www.ezcarpetandupholstery.com

Customer Reviews and Sentiment:
EZ Carpet and Upholstery Care has a solid rating of 4.6 stars based on 331 reviews.

Positive feedback emphasizes the quality of service and professionalism. Customers frequently noted:
“Great job” – Vanessa Smith
“Extremely knowledgeable, excellent work, very professional. Highly recommend!!” – Tucker Boren

However, a significant negative review raises serious concerns:
“These guys are CROOKS and LIERS!!! Do NOT let them in your home!!” – Ernestine Tedford.

Review Summary:
Positive Sentiments: High-quality service, professionalism, customer satisfaction.
Negative Sentiment: Allegations of dishonesty, poor customer service, and problems related to improper vent cleaning procedures.

Additional Ratings:
BirdEye: 4.6 stars based on 331 reviews, reflecting strong overall customer satisfaction despite occasional complaints.
Total Lead Smart Rating: 7.5

This rating considers the overall positive sentiment from a majority of customers but acknowledges the presence of serious complaints that could deter potential clients.

Conclusion:
EZ Carpet and Upholstery Care has established itself as a reputable option for carpet cleaning services in Chamblee, GA, noted for their consistent quality and customer satisfaction. However, potential customers should be wary of the serious allegations made in some reviews regarding service practices.