Kelly’s Carpet Cleaning in Spring Hill, Florida 34608

Kelly’s Carpet Cleaning

10592 Horizon Dr, Spring Hill, FL 34608

4.3 (15 reviews)

Overview:
Kelly’s Carpet Cleaning is a local carpet cleaning service based in Spring Hill, Florida. Known for its dedicated service, the company offers a range of carpet cleaning solutions designed to meet the needs of residential clients.

Services Provided:
Carpet cleaning, upholstery cleaning, stain removal, honest price estimates, and punctual service.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (352) 686-4592
Website: N/A

Customer Reviews and Sentiment:
Kelly’s Carpet Cleaning has garnered positive feedback, reflected in its rating of 4.3 stars based on 15 reviews.

Positive feedback highlights the thoroughness of the cleaning, punctuality, and excellent customer service. Customers have appreciated the owner’s personal involvement and attention to detail.

Examples of positive reviews include:
“Very satisfied with punctuality and service. Would recommend!” – Brenda Carter
“Ron cleaned my carpets today and did a great job!” – Tony Bigger
“Showed up this morning and did a fantastic job, carpets look like new.” – Aaron Doyne

However, there are negative sentiments regarding pricing communication, with one customer reporting an unexpectedly high final bill compared to the initial quote, indicating a lapse in professionalism.

The complaint mentioned dissatisfaction over the discrepancy in quoted prices and service expectations.

Review Summary:
Positive Sentiments: Thorough cleaning, punctual service, personal touch from the owner, and honest advice regarding carpet care.
Negative Sentiments: Miscommunication about pricing and service scope.

Additional Ratings:
Google Reviews: 4.3 stars based on 15 reviews, showing an overall trend of customer satisfaction despite a few communication hiccups.
Total Lead Smart Rating: 7.5/10. This rating considers the strong positive feedback from several reviews and the isolated negative incident regarding pricing transparency.

Conclusion:
Kelly’s Carpet Cleaning is a solid choice for carpet cleaning services in Spring Hill, FL, recognized for its thorough work and personalized approach. However, potential customers should clarify pricing details upfront to avoid misunderstandings.

Member Since July 2024

Listing Id 62793

Contact Info

10592 Horizon Dr, Spring Hill, FL 34608
(352) 686-4592
Lead Smart Rating :
7.5/10.0

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10592 Horizon Dr, Spring Hill, FL 34608

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Reviews

Andy McKinney

2 years ago

Owner of company came out personally to clean the carpet. Quoted us $120 for 4 rooms and a hallway but at the end chose to charge a, well worth it $150, because he ended up getting a paint spill up almost completely and did a fine job. I’d recommend for hassle free and fair priced services.

Mark Lawson

2 years ago

He did a great job cleaning the carpets, very thorough.

Brenda Carter

3 years ago

Very satisfied with punctuality and service. Would recommend!

Cottage Girl

3 years ago

I called and asked for an estimate for the job. I explained we had two large rooms and gave the specific dimensions. He quoted 60.00. He showed up and completed the job. At that time he tells me the job would be 90.00 as he considered it a three room job. He never informed us that there was a difference in price before starting the work. We explained that we were very specific with the size of the rooms and then he stated that we didn’t even know the square footage of our own home. Very unprofessional. Beware.

Carmen Arciola

3 years ago

Good job did my couch thanks Carmen

Gina Didonna

4 years ago

Awesome work !!!!

Lois Caniglia

4 years ago

Excellent service. Super friendly, hardworking and communication is outstanding. Will use again. Thank You so much, carpets look great.

Tony Bigger

5 years ago

Ron cleaned my carpets today and did a great job!!!

Aaron Doyne

5 years ago

Showed up this morning and did a fantastic job, carpets look like new

Katie Fenton

5 years ago

I have been working with Ron now for 3 years. He is very helpful and gets all the jobs done in such a timely manner. He can get out just about any stain. He is very honest and will tell you before he takes a job if he feels the carpet can be cleaned.