Overview:
Zerorez Northern Colorado is a carpet cleaning service located in Loveland, Colorado. They specialize in offering eco-friendly carpet cleaning solutions with a focus on customer satisfaction, making it a popular choice for residential and commercial clients in the area.
Services Provided:
– Carpet cleaning
– Eco-friendly cleaning methods
– Stain treatment
– Customer consultation during service
Timings:
Monday to Saturday 8 AM to 7 PM
Contact Information:
Phone: (970) 613-9376
Website: https://www.zerorez.com/northerncolorado
Customer Reviews and Sentiment:
Zerorez Northern Colorado has received a high rating of 4.8 stars based on 1475 reviews across various platforms.
Positive feedback highlights the company’s professionalism, excellent customer service, and high-quality cleaning results. Customers have expressed satisfaction with the courteous technicians and the effectiveness of their eco-friendly cleaning methods.
Examples of positive reviews include:
“Blake was very professional, respectful, and had a great attitude.” – Jeff Wilson
“Excellent customer service! They were on time and provided excellent service!” – Jo Stone
“Erland did an amazing job from start to finish.” – Jackie
However, some complaints have been noted, particularly regarding communication issues and service dissatisfaction.
A negative sentiment example is:
“Horrible!! Here 20 minutes… didn’t happen.” – Virginia Main
Review Summary:
Positive Sentiments: Professionalism, courteous service, effective cleaning, promptness, excellent customer interaction.
Negative Sentiments: Communication issues regarding pricing and job expectations, service delays, complaints about results.
Additional Ratings:
Google Reviews: 4.8 stars based on 1475 reviews.
Total Lead Smart Rating: 8.5/10
This rating reflects the overall positive feedback on service quality and customer care, despite some communication issues that were reported by a few customers.
Conclusion:
Zerorez Northern Colorado emerges as a top choice for carpet cleaning services in Loveland, CO. Their strong emphasis on customer satisfaction and environmental responsibility has garnered them a loyal customer base. Prospective clients should, however, be mindful of reported communication problems and varying experiences among customers.
Member Since July 2024
Listing Id 111104