SteamPro in Santa Ana, California 92701

SteamPro

220 S Grand Ave Unit A, Santa Ana, CA 92701

4.3 (6 reviews)

Overview:
SteamPro is a carpet cleaning service located in Santa Ana, California. The company specializes in a variety of cleaning services including tile, hardwood, and area rug cleaning, and has garnered a reputation for its quality of service and customer satisfaction.

Services Provided:
– Carpet cleaning
– Tile cleaning
– Hardwood floor cleaning
– Area rug cleaning
– Stone tile cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (714) 771-1300
Website: http://steamprooc.com/

Customer Reviews and Sentiment:
SteamPro has an overall rating of 4.3 stars based on 6 reviews.

Positive feedback highlights the company’s excellent customer service, punctuality, and professionalism. Customers expressed satisfaction with the results, particularly in carpet, tile, and hardwood floor cleaning.

Examples of positive reviews include:
“Fantastic!! Great people, great customer service…” – Taylor C
“Joseph and his crew member were punctual and professional.” – Euri Won
“I can’t imagine you’ll find a better option… HIGHLY RECOMMEND!!” – Jan Metz

The complaints mainly focus on a specific tile cleaning service that did not meet expectations, leading to customer dissatisfaction regarding results and damage incurred during the process.

Review Summary:
Positive Sentiments: Excellent customer service, punctual and professional staff, high-quality cleaning results, good pricing.
Negative Sentiments: Issues with tile cleaning service effectiveness and water damage to baseboards.

Additional Ratings:
Google Reviews: 4.3 stars based on 6 reviews.
Total Lead Smart Rating: 7.5/10
This rating reflects the overall customer satisfaction and quality of services, taking into account the high number of positive reviews with only one significant complaint noted.

Conclusion:
SteamPro offers a reliable option for carpet and tile cleaning services in Santa Ana, CA, known for its skilled staff and customer-focused approach. However, potential customers should be mindful of one negative experience reported regarding tile cleaning service quality.

Member Since July 2024

Listing Id 52152

Contact Info

220 S Grand Ave Unit A, Santa Ana, CA 92701
(714) 771-1300
Lead Smart Rating :
7.5/10.0

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Listing location

220 S Grand Ave Unit A, Santa Ana, CA 92701

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Reviews

taylor c

a year ago

Fantastic!! Great people, great customer service, I honestly couldn’t be happier. I highly recommend this business to just about anyone.

Darren Lee

2 years ago

I order tile cleaning service and spent $1000. However, the result is exactly the same. No any improvement on dirty area of my tile. The worse is that they use too much water during the cleaning and it causes my baseboard swelling and I must pay extra money to fix it.

Euri Won

2 years ago

SteamPro did an amazing job cleaning our hardwood floors. Joseph and his crew member were punctual and professional. Will definitely be calling them again for their services. Thank you!

Jayne Ritter

2 years ago

Very good job cleaning stone tile floors.

Jan Metz

2 years ago

DON’T LOOK ANY FURTHER!! I can’t imagine you’ll find a better option: here you’ll get excellent (and friendly!) service, very good prices, a quick return, and most important of all, a beautifully clean rug that is totally dry. HIGHLY RECOMMEND!!

Peter Sterman

2 years ago

This is a great service – professional, on time, high quality. We had two area rugs cleaned – they came quickly to pick up the rugs and returned them within two working days. I’d definitely use them again!