Mr. Steamers

Overview:
Mr. Steamers is a carpet cleaning service located in Pleasanton, CA, specializing in residential and commercial carpet cleaning. The company has built a reputation for high-quality service, with a significant number of positive reviews that highlight its professionalism and attention to detail.

Services Provided:
– Carpet cleaning
– Tile cleaning
– Stain removal
– Flexible scheduling
– Professional consultations

Timings:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (925) 290-7217
Website: https://www.mrsteamers.com/

Customer Reviews and Sentiment:
Mr. Steamers has received outstanding reviews across various platforms:

Google Reviews: 5.0 stars based on 103 reviews.

Positive feedback emphasizes the team’s professionalism, quick service, flexibility with scheduling, and the quality of their work. Customers frequently remark on how fresh and clean their carpets are after being serviced.

Examples of positive reviews include:
“Super nice, quick, and did a great job.” – Kip Borie
“Good communication and they were very flexible with our schedule.” – Benjamin Carney
“The young men were professional and thorough… I will definitely be using their services in the future.” – Denise Garcia

However, there was a noted complaint regarding the lack of follow-up for a second service, which caused some dissatisfaction.

Example of negative review:
“Very responsive on first service but never called back on second service on marble cleaning.” – Serene Chan

Review Summary:
Positive Sentiments: High-quality workmanship, great communication, professional and thorough service, flexibility in scheduling.
Negative Sentiments: Issues with follow-up on additional services.

Additional Ratings:
BirdEye: 5.0 stars based on 103 reviews, indicating consistently high customer satisfaction.
Total Lead Smart Rating: 9.5/10. This rating reflects excellent customer feedback and service quality, with a minor deduction for the follow-up issue noted in customer reviews.

Conclusion:
Mr. Steamers appears to be an exceptional choice for carpet cleaning services in Pleasanton, CA. With a perfect rating and overwhelmingly positive feedback, clients can expect professionalism and quality work. However, it may be advisable to ensure clear communication regarding follow-up services to avoid potential misunderstandings.