Zerorez Palm Desert Carpet Cleaning

Overview:
Zerorez Palm Desert Carpet Cleaning is a premier carpet cleaning service located in Palm Desert, California. The company specializes in providing high-quality cleaning solutions for carpets, hardwood floors, and upholstery, utilizing unique cleaning technologies to achieve optimal results.

Services Provided:
– Carpet cleaning
– Hardwood floor cleaning
– Upholstery cleaning
– Area rug cleaning

Timings:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (760) 537-3930
Website: http://www.zerorezsocal.com/

Customer Reviews and Sentiment:
Zerorez Palm Desert has garnered an impressive 4.7-star rating from 36 reviews on Google Reviews.

Positive feedback praises the professionalism, punctuality, and thoroughness of the technicians. Customers specifically appreciate the effective cleaning results and the friendly demeanor of the staff.

Examples of positive reviews include:
“Very efficient and helpful. Carpet looks great. Will recommend to friends.” – Judy Kleinsorge
“I appreciate his effort very much.” – A Johnson
“The technicians are always so professional and truly listen to customer requests.” – Jeanne Twisk

However, there are some negative sentiments as well, particularly regarding service reliability. One customer experienced a significant issue with service not being completed as scheduled, which affected their overall satisfaction.

Negative review example:
“They were a no show to the first appointment.” – Aimee Parris

Review Summary:
Positive Sentiments: High-quality cleaning, professional and punctual service, thorough and friendly technicians.
Negative Sentiments: Issues with reliability and service completion, particularly noted in a specific instance.

Additional Ratings:
BirdEye: 4.7 stars based on 36 reviews, reflecting a strong overall customer satisfaction with occasional service reliability issues.
Better Business Bureau (BBB): Not available.

Total Lead Smart Rating: 8.0
This rating is reflective of the overall positive sentiment from customers, strong service quality, and notable reliability concerns from a small number of reviews.

Conclusion:
Zerorez Palm Desert Carpet Cleaning is a highly regarded choice for carpet and upholstery cleaning in Palm Desert, CA. With a strong reputation for professionalism and effective results, it is a reliable option for those looking to maintain their home’s cleanliness. However, potential customers should keep in mind the occasional concerns regarding service consistency.