Simms Service & Repair in Ontario, California 91761

Simms Service & Repair

1630 E Francis St j, Ontario, CA 91761

4.9 (15 reviews)

Overview:
Simms Service & Repair is a specialized carpet cleaning service located in Ontario, California. The company focuses on the repair and maintenance of carpet cleaning equipment, offering a high level of professionalism and expertise to its customers.

Services Provided:
– Carpet cleaning equipment repair
– Sales of carpet cleaning supplies
– Truck mount repairs
– Customer consultations regarding equipment

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (909) 261-1738
Website: http://simmsserviceandrepair.com/

Customer Reviews and Sentiment:
Simms Service & Repair has garnered an excellent rating of 4.9 stars based on 15 reviews across various platforms.

Positive feedback consistently highlights Mr. Simms’s professionalism, extensive knowledge, and exceptional customer service. Customers appreciated the timely repairs and the clear communication throughout the process.

Examples of positive reviews include:
“Todd has been working on all my carpet cleaning equipment for approximately 15 years… I wouldn’t go anywhere else and trust him to always do an outstanding job.” – Thomas Cervino
“He was very responsive, professional, friendly and I felt very well cared for.” – Monica Leon
“Great place to go and get your equipment repaired. Seems honest and is organized.” – Eugene Moreno

The reviews do not indicate any negative sentiments, reflecting a strong customer satisfaction with no significant complaints on record.

Review Summary:
Positive Sentiments: Professionalism, extensive knowledge, excellent customer service, timely repairs, and comprehensive consultations.
Negative Sentiments: None reported.

Additional Ratings:
BirdEye: 4.9 stars based on 15 reviews, reflecting consistent high customer satisfaction.

Total Lead Smart Rating: 9.5/10
This rating reflects the overall positive feedback regarding service quality, professionalism, and customer satisfaction, with no noted complaints.

Conclusion:
Simms Service & Repair is an outstanding choice for anyone seeking carpet cleaning equipment services in Ontario, CA. The business is praised for its professionalism, detailed knowledge, and exceptional customer care, making it a reliable option for both individual and business needs in the carpet cleaning industry.

Member Since July 2024

Listing Id 52892

Contact Info

1630 E Francis St j, Ontario, CA 91761
(909) 261-1738
Lead Smart Rating :
9.5/10.0

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1630 E Francis St j, Ontario, CA 91761

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Reviews

ECO - CLEANEDBYECO

10 months ago

I had taken my van to get serviced and had a great experience. Mr. Simms was very professional and knows his stuff. Thanks again

Thomas Cervino

2 years ago

Todd has been working on all my carpet cleaning equipment for approximately 15 years. No matter what kind of problem your haveing with your equipment, he is very knowledgeable and very efficient at repairing. I wouldn’t go anywhere else and trust him to always do an outstanding job

Monica Leon

3 years ago

I cannot say enough about my exceptional experience with Todd. From the very beginning he quoted me a reasonable quote and honored his pricing. He was very responsive, professional, friendly and I felt very well cared for. I have a carpet cleaning business and purchased a used truck mount and he was extremely knowledgeable in what I needed to have done. He explained everything to me and kept me updated with any issues that came up with a used machine. He thorough inspected my machine and gave me options for my budget. I was incredibly impressed. He worked with my schedule and provided excellent customer service and quality work. He was recommended to me by old acquaintance in the same industry and now I see why. I will recommend him for anyone who needs truck mounting services.

Oved Castaneda

3 years ago

Highly recommend.

jose torres

3 years ago

Excellent place to bring your truck mount to get fix. Todd is very knowledgeable, he knows what he’s doing. Him and his wife are Customer service friendly. Definitely recommend them.

Craig Dileo Jr

3 years ago

Todd is great got my used machine up and running properly he is very knowledgeable and professional if you need any carpet cleaning supplies or you carpet cleaning truck mount worked on he’s your guy great prices on repairs A+++++++ can’t say enough good things about his company he is a small business owner I rather give him the money to fix my machine then a big corporation great job thanks again you have a lifetime customer!!!!

Eugene Moreno

3 years ago

Great place to go and get your equipment repaired. Seems honest ad is organized

George Ghafari

4 years ago

Todd is very honest, very knowledgeable, excellent customer service, he takes care of me every time I need service . Keep up the good work ..

Oriana Mitchell

5 years ago

Good Work

Baseline Carpet Care

5 years ago

Todd the Owner is very good at explaining and answering all my questions , I just picked up all the quality chems I need for carpet cleaning this month great selection of top of the line chemical. Also this is the place I am going to get my truck mount serviced next time