M&J Carpet Cleaning in Madera, California 94925

M&J Carpet Cleaning

1595 Casa Buena Dr, Corte Madera, CA 94925

4.3 (11 reviews)

Overview:
M&J Carpet Cleaning is a professional carpet cleaning service located in Corte Madera, CA. The company is known for its reliable and timely service, specializing in both residential and commercial carpet cleaning.

Services Provided:
– Carpet cleaning
– Pet stain removal
– Quick response and booking
– Family-owned service

Timings:
Monday to Saturday, 8 AM to 8 PM
Closed on Sundays.

Contact Information:
Phone: (415) 261-7715
Website: www.mjcc415.com

Customer Reviews and Sentiment:
M&J Carpet Cleaning holds a solid rating of 4.3 stars based on 11 reviews across various platforms.

Positive feedback emphasizes their professionalism, promptness, and effective stain removal services. Customers noted the ease of booking and the accuracy of quoted prices.

Examples of positive reviews include:
“I could not be more impressed with M&J carpet cleaning… they were prompt, professional…” – Kathleen Cloutier
“They have always been on time and quick.” – Vanessa Ramos
“Our carpets look fantastic… I highly recommend M&J carpet!” – Stephanie Yee

Negative feedback pointed to issues with pricing and scheduling. Customers expressed dissatisfaction with being upcharged and difficulties in confirming appointments.

Examples of negative reviews include:
“TERRIBLE, AVOID! They will try to trick you with a lower estimate…” – Kamil Nowoczek
“Be mindful that the final quote is not the quote agreed upon.” – Matthieu Legrand

Review Summary:
Positive Sentiments: Professional service, prompt response, effective cleaning, friendly staff, accurate quotes.
Negative Sentiments: Issues with final pricing and communication regarding scheduling.

Additional Ratings:
BirdEye: 4.3 stars based on 11 reviews, indicating a generally positive customer experience with occasional complaints.
Total Lead Smart Rating: 7.5/10. This rating reflects the overall customer satisfaction, quality of service, and the existence of unresolved complaints regarding pricing issues and scheduling.

Conclusion:
M&J Carpet Cleaning appears to be a commendable choice for carpet cleaning needs in Corte Madera, CA, particularly valued for their prompt service and customer-friendly approach. However, potential customers should be aware of the mentioned pricing discrepancies and scheduling issues before making a decision.

Member Since July 2024

Listing Id 59640

Contact Info

1595 Casa Buena Dr, Corte Madera, CA 94925
(415) 261-7715
Lead Smart Rating :
7.5/10.0

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Listing location

1595 Casa Buena Dr, Corte Madera, CA 94925

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Reviews

Vanessa Ramos

8 months ago

I’ve use M&J twice now to clean the carpets in my home and the hallways of our building. They have always been on time and quick. They are super easy to book and my quote has always matched my bill.

Kamil Nowoczek

9 months ago

TERRIBLE, AVOID! They will try to trick you with a lower estimate and upcharge you for no reason even if carpets are clean and is just formality required before moving out of a rental… they also try to come whenever convenient for them, a week ahead of appointment or a couple hours, even though appointment and time was confirmed.

Mark Parish

11 months ago

Great service and quick response but one wok Was done hey texted constantly looking for payment. I explained that I was a net 30 business and they seemed to have trouble understanding.

Kathleen Cloutier

a year ago

I could not be more impressed with M&J carpet cleaning. I called them at 8:30pm on a Friday night, they answered the phone and provided service at 8:00am the next morning after we had a pet stain on a light colored, wool carpet. They were prompt, professional, provided tips for how to effectively treat the stain during the night and were able to successfully remove the stain in the morning. I would without question recommend M&J carpet cleaning to anyone looking for a carpet cleaner. Thank you M&J!

Matthieu Legrand

2 years ago

Be mindful that the final quote is not the quote agreed upon. Several reviews reporting similar issues

Monica Gonzalez

2 years ago

I just had my dirty carpet! Super clean by this company which I highly recommend it so professional fast on time guys are super friendly. Plus they using products are super pet friendly ! And clean all that covi virus ! They have BEST SERVICE!! 👆🏽💚😊 …

Stephanie Yee

3 years ago

Our tenant had extremely dirty rugs and told us no carpet cleaner could put a dent in the carpet. He said we’d need to buy a new one after he moved out. Well he was wrong – M&J cleaner made the carpet look fantastic. They worked extremely hard to get rid of the stain and completely transformed the space. We used them in the apartment we left as well and we were very impressed w/ their work there and were able to get a full security deposit on our move out. In addition to being great cleaners, Soledad and Miguel are prompt, responsive, easy to communicate with. They were also less expensive than another carpet cleaner we had got a quote from. If you want to support a local, small family business, I highly recommend M&J carpet!