Quality Chem-Dry

Overview:
Quality Chem-Dry is a carpet cleaning service located in Fresno, CA. The company specializes in professional carpet and upholstery cleaning, offering efficient services to improve the cleanliness and appearance of various surfaces in residential and commercial settings.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Tile cleaning

Contact Information:
Phone: (559) 661-8246
Website: http://fresnocarpetcleaners.net/

Customer Reviews and Sentiment:

Google Reviews: 4.6 stars based on 10 reviews.

Positive feedback emphasizes the company’s fast service and the quality of cleaning. Customers have praised the results, noting that their carpets and upholstery looked great after the service.

Examples of positive reviews include:
“Fast service and couch and carpets look great!!” – Stephanie Morgan
“Great service and left my carpet clean I highly recommend them!” – Zuli Larios
“Cleaned my tile and did an amazing job.” – Eric Maher

On the negative side, one reviewer expressed dissatisfaction, stating that the company prioritizes profit over customer service, indicating a lack of support after service was rendered.

Negative sentiment example:
“All about money. Poor Customer service after the fact of service, do not use them.” – Richard Jean

Review Summary:
Positive Sentiments: Fast service, impressive cleaning results, and strong customer satisfaction from several clients.
Negative Sentiments: Complaints about customer service and prioritization of financial gain over quality support after service.

Additional Ratings:
BirdEye: 4.6 stars based on 10 reviews, reflecting high customer satisfaction overall.
Total Lead Smart Rating: 7.5/10. This rating indicates a generally positive customer experience, though the one negative review highlights potential issues with after-service support, slightly impacting the overall perception of the company.

Conclusion:
Quality Chem-Dry in Fresno, CA, is a commendable option for those seeking professional carpet cleaning services, recognized for their effective cleaning and quick service. However, potential customers should consider the mixed feedback regarding customer support after service is completed.