AA carpet cleaning in Fontana, California 92335

AA carpet cleaning

Marcona Ave, Fontana, CA 92335

4.6 (40 reviews)

Overview:
AA Carpet Cleaning is a professional carpet cleaning service located in Fontana, California. Known for its commitment to customer satisfaction, the company specializes in various carpet and upholstery cleaning services, ensuring homes look and smell fresh.

Services Provided:
– Carpet cleaning
– Couch cleaning
– Upholstery cleaning

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (626) 926-8507

Customer Reviews and Sentiment:
AA Carpet Cleaning has generally received positive feedback, reflected in its 4.6 rating from 40 reviews on Google Reviews.

Positive feedback highlights the company’s professionalism, friendly service, and excellent cleaning results.

Examples of positive reviews include:
“Andrew is not only professional but very friendly…” – Sandra Martin
“Excellent and professional service. Highly recommend!” – Treva Edwards
“100% would recommend for any carpet cleaning needs.” – James Gomez

Negative sentiments have been expressed regarding price discrepancies and customer service issues.

Examples of negative reviews include:
“Andrew was extremely rude and unprofessional.” – L G
“I would NOT recommend this company! They are sloppy.” – Deborah Biscotti

Review Summary:
Positive Sentiments: Professional service, friendly staff, excellent cleaning quality, accommodating scheduling.
Negative Sentiments: Issues with pricing transparency, unprofessional behavior reported by some customers, and complaints about communication.

Additional Ratings:
BirdEye: 4.6 stars based on 40 reviews, indicating strong overall customer satisfaction despite some negative feedback.
Total Lead Smart Rating: 7.5/10 (Reflecting high customer satisfaction with some concerns regarding professionalism and communication).

Conclusion:
AA Carpet Cleaning appears to be a reliable choice for carpet cleaning services in Fontana, CA. Customers appreciate the high-quality results and professional demeanor of the staff. However, potential clients should be mindful of a few reviews highlighting issues with pricing and customer service experiences before making their decision.

Member Since July 2024

Listing Id 52618

Contact Info

Marcona Ave, Fontana, CA 92335
(626) 926-8507
Lead Smart Rating :
7.5/10.0

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Listing location

Marcona Ave, Fontana, CA 92335

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Reviews

Sandra Martin

3 weeks ago

Andrew is not only professional but very friendly and helps with moving items thst he didn’t need to. I am definitely calling him for future carpet and couch cleaning.

James Gomez

a month ago

Andrew was very accommodating, communicative, kind and understanding. I had to reschedule a few times and you can tell how humble he was by how he handled my delays. You want good people behind a company and they have that. 100% would recommend for any carpet cleaning needs. Thank you guys!

Treva Edwards

a month ago

Excellent and professional service. Highly recommend!

Ramiro Martínez

6 months ago

Excellent job, highly recommend

L G

8 months ago

Andrew was extremely rude and unprofessional. He told us a price on the phone and when he came it was a different price and how many things kept getting added on. Not to mention his arrogant attitude.

Denise Campas

8 months ago

Thanks for getting our carpet smelling and looking fresh.

Nisharese COA

11 months ago

My carpet looks great, he was on time very friendly and service was quick. This is my 2nd time using this company and I will be back

Jennifer Schuster

a year ago

Andrew did a great job

Deborah Biscotti

2 years ago

I would NOT recommend this company! They are Sloppy. They didn’t take the time to cover our marble floor entry way or the marble floor in our upstairs bathroom so their cleaning fluids took the shine off our flooring and left their footprint marks all over our flooring. We will have to have the marble flooring re-polished now. In addition they dumped their chemicals on our lawn when they were done which killed a portion of our grass in the front yard. They also don’t take checks or credit cards and they insisted on us paying through Zelle which we were not set up to do. We went ahead and installed the Zelle app and paid but zelle said that AA wouldn’t receive their payment for 3 days which was not acceptable to the owner of AA so they made us call the bank ad sit on hold to cancel the transaction and try it again which we did only to have the same result. We then had to cancel the transaction again and then pay again through Venmo. This all took an additional 30 minutes standing there on the phone to accomplish because 3 days was unacceptable to the owner to wait for his payment. We found the whole experience annoying with this company and will NOT be using them again.

Nate Slayton

2 years ago

Great guy Andrew did an awesome job transforming my carpet to look new agian would definitely call agian he showed up on time called ahead to let me know when he would arrive 0