NVB Carpet Cleaning in Citrus Heights, California 95610

NVB Carpet Cleaning

7777 Greenback Ln #407, Citrus Heights, CA 95610

4.7 (13 reviews)

Overview:
NVB Carpet Cleaning is a specialized carpet cleaning service located in Citrus Heights, California. With a focus on providing exceptional cleaning services to homeowners, the company has cultivated a reputation for quality and customer satisfaction.

Services Provided:
– Carpet cleaning
– Tile/grout cleaning
– Deodorizing services
– Pet-friendly cleaning
– Flexible scheduling

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (916) 347-5888
Website: https://citrusheightscarpetcleaning.com/

Customer Reviews and Sentiment:
NVB Carpet Cleaning has garnered positive reviews across various platforms, indicating a strong customer satisfaction level.

Google Reviews: 4.7 stars based on 13 reviews.

Positive feedback emphasizes the professionalism, friendliness, and thoroughness of their carpet cleaning team. Customers have frequently mentioned the dedication of the staff to ensure a quality cleaning experience.

Examples of positive reviews include:
“Ernest and Leonard were absolutely exceptional! It’s genuinely uplifting to receive services from NVB Carpet Cleaning!” – Adalyn Bender
“Our carpets now have a fantastic appearance and a fresh scent, all because of the top-notch carpet cleaning service!” – Naomi Benjamin

Negative sentiments in some reviews relate to the promotional upselling of additional products, although customers noted that there was no pressure involved.

Example of a neutral review:
“Leonard suggested additional products, but there was no pressure to include any.” – Eduardo27 D

Review Summary:
Positive Sentiments: High customer satisfaction with the quality of carpet cleaning, professionalism, dedication to customer needs, and responsiveness of staff.
Negative Sentiments: Occasional mentions of upselling additional products without pressure.

Additional Ratings:
BirdEye: 4.7 stars based on 13 reviews, reflecting consistent high satisfaction among clients.
Total Lead Smart Rating: 8.5/10 – This rating takes into account the overall positive sentiment from customers and the reputation for high-quality services, while also noting some minor concerns regarding upselling.

Conclusion:
NVB Carpet Cleaning is a highly recommended choice for carpet cleaning services in Citrus Heights, CA, known for their professionalism and thorough work. Customers can expect a positive experience, although awareness of potential upselling may be beneficial when interacting with the team.

Member Since July 2024

Listing Id 55388

Contact Info

7777 Greenback Ln #407, Citrus Heights, CA 95610
(916) 347-5888
Lead Smart Rating :
8.5/10.0

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Listing location

7777 Greenback Ln #407, Citrus Heights, CA 95610

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Reviews

maverick lawson

a week ago

Ernest and Leonard from a local carpet cleaning service were an absolute pleasure to work with in Citrus Heights. Their genuine dedication to delivering top-notch carpet cleaning service in your home is evident, and a bonus is that they are genuinely great individuals! The next time I need carpet cleaning in my Citrus Heights residence, I will undoubtedly be seeking their services again. A fantastic job by this local carpet cleaning service!

Naomi Benjamin

2 weeks ago

Our carpet cleaning expert, nolan, showed a great deal of thoughtfulness and friendliness to our pets! He seamlessly adjusted to our work from home schedules, even when we were busy on calls. nolan proved to be very adaptable. Our carpets now have a fantastic appearance and a fresh scent, all because of the top-notch carpet cleaning service! Much appreciated!

Adalyn Bender

3 weeks ago

Ernest and Leonard were absolutely exceptional! They were courteous, adept, and enthusiastic about their work! It’s genuinely uplifting to receive services from NVB Carpet Cleaning in Citrus Heights, where they take immense pride in their work! I couldn’t be more satisfied and would endorse them to anyone! Many thanks, guys!!

Eduardo27 D

a month ago

Throughout the carpet cleaning service, I was kept well informed. Leonard suggested additional products and services but there was no pressure to include any. However, I chose to add two that I believed would be most beneficial for my home in Citrus Heights. I was pleased with the service they provided.

kaitlin harvey

2 months ago

Ernest and Roger from a carpet cleaning service did an exceptional job. I would gladly endorse their services. They were incredibly accommodating in moving furniture and displayed immense compassion. They were proficient in their duties and provided superior carpet cleaning service in Citrus Heights.

Aidan Rosales

2 months ago

My carpet cleaning expert, Roger, did a fantastic job explaining the procedure and setting cleaning expectations based on his assessment of the condition of my carpets and wool rugs. The work from NVB Carpet Cleaning was top-notch and I was pleased with the outcome. The service in Citrus Heights was exceptional.

Frederick Lane

3 months ago

Excellent job on cleaning and sealing our tile/grout, as well as cleaning and deodorizing our living room carpet. Roger and Leonard were courteous, proficient, and hardworking carpet cleaning professionals, who completed the job efficiently and promptly in Citrus Heights.

Mateo H

3 months ago

Ernest and Leonard were incredibly responsive and exceptional during the carpet cleaning of our home in Citrus Heights. They were thorough, considerate, and went above and beyond to accommodate our specific needs and requests for each room. The carpet cleaning service they provided was truly outstanding.

Julie Hayden

5 months ago

Ernest was extremely professional, discussing the carpet cleaning project in advance and kindly informing me of certain stubborn stains. I appreciated his honesty and upfront approach. The carpets ended up incredibly clean. I endorse NVB Carpet Cleaning and will contact Ernest again for future services in Citrus Heights.

ralph morrow

10 months ago

work techs Kurtis and Colby were professional, spoke in terms I could understand and seemed knowlegeable. They were proficient and our carpets have been magically restored! 5 stars!