Details Carpet Care in Rogers, Arkansas 72758

Details Carpet Care

Rogers, AR 72758

4.9 (30 reviews)

Overview:
Details Carpet Care is a professional carpet cleaning service located in Rogers, AR. The company is known for its high-quality service and customer satisfaction, offering various cleaning solutions for carpets, rugs, and upholstery.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Grout and tile cleaning
– Stain removal
– Emergency cleaning services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (479) 601-3180
Website: http://www.detailscarpetcare.com/

Customer Reviews and Sentiment:
Details Carpet Care has an impressive rating of 4.9 stars based on 30 reviews across platforms.

Positive feedback emphasizes the professionalism, punctuality, and reasonable pricing provided by Tony and his team. Customers have frequently noted the effectiveness of the cleaning services and the friendly approach of the staff.

Examples of positive reviews include:
“Tony’s service and technical knowledge is hands down the best.” – ST Ledgerwood
“Very impressed with Details Carpet Care! Showed up on time and was very friendly.” – Michelle Brafford
“Tony was able to fit me into his schedule quickly and did a great job.” – Mary Claire Evergreen

However, there is a notably negative sentiment from a review regarding miscommunication about services which caused dissatisfaction:
“They were expecting to clean around furniture not clean the entire two rooms. So they told me that it would be extra.” – Mae B

Review Summary:
Positive Sentiments: Professional and friendly staff, effective cleaning services, flexible scheduling, and reasonable pricing.
Negative Sentiments: Miscommunication regarding service scope and extra charges.

Additional Ratings:
BirdEye: 4.9 stars based on 30 reviews indicating strong customer satisfaction with minimal complaints.
Total Lead Smart Rating: 9.0/10. This rating reflects an overall high customer satisfaction level, excellent service quality, and only one notable customer complaint.

Conclusion:
Details Carpet Care stands out as a reliable choice for carpet cleaning services in Rogers, AR, with a strong reputation for professionalism and effective cleaning solutions. While there is a minor issue highlighted in the reviews, the overall customer feedback remains overwhelmingly positive.

Member Since July 2024

Listing Id 48788

Contact Info

Rogers, AR 72758
(479) 601-3180
Lead Smart Rating :
9.0/10.0

Get A Quote Claim

Listing location

Rogers, AR 72758

Get Direction

Reviews

Mae B

a year ago

They showed on time. However they were expecting to clean around furniture not clean the entire two rooms. So they told me that it would be extra. Then they told me that one of the men has a bad back and it is best to reschedule. I never rescheduled, I cleaned the two room carpets myself. 2 👎👎 …

ST Ledgerwood

2 years ago

We have used Detail Carpet Care for years and Tony’s service and technical knowledge is hands down the best. He is professional, punctual and more than reasonable in his charges. A real pleasure to do business with.

Julie Markey

3 years ago

I’ve used Details two times already. They are very knowledgeable, very reasonably priced, and real professionals. I am so thankful they are flexible and able to respond quickly when necessary. I run an AirB&B and plan to use them many times in the future! Big thumbs up!

Michelle Brafford

3 years ago

Very impressed with Details Carpet Care! He did a wonderful job. Showed up on time and was very friendly. Our rooms look and smell so good! Will be using him again! Highly recommend!!!

Mary Claire Evergreen

3 years ago

Tony was able to fit me into his schedule quickly. He was on time and professional and the price was extremely reasonable. He did a great job, my carpets look fantastic! I’ll definitely call Tony in the future.

Dominic lopez

3 years ago

Tony was great! He cleaned our carpets, rugs, and our upholstery. But he can also clean grout and tile flooring. When that time comes we will use him again, no doubt. Things that made our experience wonderful: 1. He got us on his schedule very quickly. 2. He was on time. 3. Very friendly. 4. He took precautions when moving his hoses and equipment around our house. 5. Great pricing.

Josh Littlejohn

3 years ago

Anthony did amazing! Our house looks great! Very prompt, VERY responsive, Very professional! Highly recommend!

Tracy French

3 years ago

Toni came quickly on a Saturday when we woke to a mess on our carpets from a sick dog. Several stains were left on synthetic carpet and on an area rug. He was an expert in recognizing the area rug as valuable and guided us in the correct way to clean this rug. Thank you for taking our emergency call on a Saturday morning. I will highly recommend you to anyone who needs your services.

Chris Hauth

3 years ago

Tony is always professional and on time. Amazing how he gets even the toughest stains out! Sofa and carpets look like new! Thank you Tony!

Kayla Rowe

3 years ago

They were able to work me into their schedule very quickly. The couch looked, smelled, and felt so much better! Great service for a good price!