Steamy Concepts

Overview:
Steamy Concepts is a highly-rated carpet cleaning service located in Tempe, Arizona. They specialize in various cleaning services, including carpet and dryer vent cleaning, and are well-regarded for their efficiency and professionalism.

Services Provided:
– Carpet cleaning
– Dryer vent cleaning
– Tile and grout cleaning (advertised but with mixed reviews)
– Protective treatments for carpets

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Saturday 8 AM to 8 PM

Contact Information:
Phone: (602) 903-4696
Website: https://www.steamyconcepts.com/locations/tempe/

Customer Reviews and Sentiment:
Steamy Concepts has received an impressive rating of 4.8 stars based on 2,670 reviews, indicating a strong customer satisfaction rate overall.

Positive feedback emphasizes the company’s punctuality, professionalism, and quality of work. Customers have praised their quick response times and friendly staff.

Examples of positive reviews include:
“Arrived on time and did an excellent job on our dryer vent cleaning.” – Jim Grubb
“Great communication and professional service.” – Jose Jimenez
“Quick and professional.” – Heather Herbert

However, some reviews reflect dissatisfaction, particularly concerning scheduling issues and perceived false advertising regarding pricing.

Negative sentiments include:
“What a joke! Scheduled a 3 bedroom carpet cleaning… they never showed up or called.” – Wheel Way Repair Specialists
“Do not book with this company!! False advertisement!!!” – Jeffrey Irish

Review Summary:
Positive Sentiments: Punctual service, quality cleaning, professional behavior, effective communication.
Negative Sentiments: Scheduling problems, misinformation on pricing.

Additional Ratings:
BirdEye: 4.8 stars based on 2,670 reviews, demonstrating consistent customer satisfaction.
Total Lead Smart Rating: 8.4/10. This rating reflects the overall positive sentiment and high volume of reviews, while accounting for some negative feedback regarding specific service issues.

Conclusion:
Steamy Concepts is a reputable choice for carpet cleaning services in Tempe, AZ, known for their high-quality work and customer satisfaction. However, potential clients should consider the few scheduling complications and misleading pricing complaints before relying solely on their services.