My Home Carpet Cleaners

Overview:
My Home Carpet Cleaners is a carpet cleaning service located in Vestavia Hills, AL. They specialize in residential cleaning, particularly focusing on carpets and upholstery.

Services Provided:
Carpet cleaning, upholstery cleaning, deep cleaning, stain removal.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (205) 583-7787
Website: https://carpetcleaning.homeservicesbirmingham.com/

Customer Reviews and Sentiment:
Google Reviews: 2.0 stars based on 4 reviews.

Positive feedback highlights the service’s quickness, professionalism, and kindness.

Examples of positive reviews include:
“Fantastic service. Very quick, professional, polite and knowledgeable.” – Savannah Kilpatrick

The complaints focus on service reliability and effectiveness, with multiple customers expressing frustration over no-shows and unsatisfactory cleaning results.

Negative sentiment examples include:
“I never got to use the service because the technician was a no show.” – Chloe Young
“My carpets looked no different after the deep clean.” – Melody Smith

Review Summary:
Positive Sentiments: Quick service, professional and polite demeanor.
Negative Sentiments: Issues with reliability, no-shows, and ineffective cleaning results.

Additional Ratings:
BirdEye: 2.0 stars based on 4 reviews, reflecting similar dissatisfaction among customers regarding service reliability and effectiveness.

Total Lead Smart Rating: 3.0/10
This rating reflects the overall dissatisfaction highlighted by multiple reviews, with a low rating due to significant complaints about service reliability alongside a single positive review.

Conclusion:
My Home Carpet Cleaners appears to struggle with service reliability and customer satisfaction in Vestavia Hills, AL. While there is one positive review highlighting professionalism, the company has received critical feedback regarding no-shows and ineffective cleaning services, which potential customers should consider before making a decision.