SME Carpet and Upholstery Cleaning, LLC | Carpet Cleaning Service Phenix City

Overview:
SME Carpet and Upholstery Cleaning, LLC is a highly-rated carpet cleaning service located in Phenix City, AL. The company specializes in both carpet and upholstery cleaning, focusing on restoring the appearance and cleanliness of customers’ carpets and furniture.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Stain removal
– Pet odor removal

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (706) 573-2690
Website: http://www.smecarpetcleaning.net/

Customer Reviews and Sentiment:

SME Carpet and Upholstery Cleaning, LLC boasts a remarkable 4.9-star rating based on 50 reviews.

Positive feedback emphasizes the company’s professionalism, effectiveness in stain removal, and excellent customer service. Customers have highlighted the prompt communication and skilled cleaning services provided by their team.

Examples of positive reviews include:
“Amazing service!” – Laura McCoy
“Derek restored the upholstery to showroom ready!” – Katie Holst
“SME is definitely the go-to business for your cleaning needs.” – G B

The negative feedback primarily revolves around communication issues, with one reviewer expressing frustration over difficulty in reaching the company.

Examples of negative reviews include:
“Horrible service!!!” – Cecelia Reddoch
“Still see little stain on the carpet.” – Mark

Review Summary:
Positive Sentiments: High-quality cleaning services, professionalism, effective stain removal, and good customer service.
Negative Sentiments: Challenges in communication and responsiveness.

Additional Ratings:
Google Reviews: 4.9 stars based on 50 reviews.
Total Lead Smart Rating: 8.5/10
This rating reflects the overall customer satisfaction and high-quality service reputation, balanced against the occasional communication issue experienced by some customers.

Conclusion:
SME Carpet and Upholstery Cleaning, LLC is an excellent choice for carpet and upholstery cleaning in Phenix City, AL. Known for their professionalism and effective cleaning techniques, they have earned substantial positive feedback. However, potential customers should be mindful of occasional communication challenges before making their decision.