Safe-Dry Carpet Cleaning of Pelham

Overview:
Safe-Dry Carpet Cleaning of Pelham is a reputable carpet cleaning service based in Pelham, AL. Known for its high customer satisfaction, the company specializes in professional carpet cleaning, with a particular emphasis on deep cleaning and stain removal.

Services Provided:
– Carpet cleaning
– Area rug cleaning
– Stain removal
– Pet odor elimination

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (205) 619-2774
Website: https://www.1800safedry.com/alabama/carpet-cleaning-pelham-al/

Customer Reviews and Sentiment:

Safe-Dry Carpet Cleaning of Pelham has received consistently positive reviews with a rating of 4.9 stars based on 800 reviews.

Positive feedback often highlights the professionalism and quality of work provided by technicians, particularly a technician named Patrick, who has been frequently mentioned for his excellent service.

Examples of positive reviews include:
“Patrick did a wonderful job professional on time” – Plush Pink
“Lo was our technician and he did a fantastic job! He was helpful and very friendly.” – Tiffany A. Doud
“Noah and Berry were very professional and they did a great job!” – T. Mitchell

However, there are some negative sentiments regarding pricing and service consistency.

Examples of negative reviews include:
“The quote has magically changed… Yeah, no thanks.” – Chad Weaver
“Should be -5 stars. Patrick charged $300.00 to clean 235 SF bedroom… Waaayyyyyyy over priced.” – sandra henke

Review Summary:
Positive Sentiments: High-quality cleaning, professional staff, friendly service, and satisfaction with the results.
Negative Sentiments: Concerns about pricing discrepancies, and dissatisfaction with follow-up service quality.

Additional Ratings:
BirdEye: 4.9 stars based on 800 reviews, reflecting strong customer satisfaction despite occasional complaints regarding pricing practices.
Total Lead Smart Rating: 7.5/10. This rating considers the overall high satisfaction but acknowledges concerns regarding pricing and service inconsistency.

Conclusion:
Safe-Dry Carpet Cleaning of Pelham offers reliable carpet cleaning services with a commendable reputation for their professional technicians and quality results. However, potential customers should be cautious about understanding pricing and may want to clarify any quotes before proceeding with services.