Top Mop

Overview:
Top Mop is a house cleaning service located in Great Neck, NY. The company specializes in providing a range of cleaning services, aiming to deliver high-quality results for both residential and commercial clients.

Services Provided:
– House cleaning
– Deep cleaning
– Carpet cleaning
– Upholstery cleaning

Contact Information:
Phone: (917) 780-7463

Customer Reviews and Sentiment:
Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the company’s professionalism and quality of service. Customers have expressed satisfaction with the thorough cleaning and the dedication of the team.

Examples of positive reviews include:
“This is an amazing cleaning service… Everyone so professional and hard-working.” – Charlie Currin
“Everything was done beautifully. I could not be happier with the results!” – Mary Marusevich

Negative sentiments were voiced regarding the customer service experience.

Examples of negative reviews include:
“Rude and declining without even hearing the date I was asking for.” – Gohar Jeppesen

Review Summary:
Positive Sentiments: Professionalism, thorough cleaning, satisfaction with results.
Negative Sentiments: Rude customer service and poor communication.

Additional Ratings:
Total Lead Smart Rating: 6.0 (Based on customer satisfaction, quality of service, and the mix of positive and negative reviews.)

Conclusion:
Top Mop appears to be a solid choice for cleaning services in Great Neck, NY, especially noted for their high-quality work and professionalism. However, potential customers should be cautious of the reported issues with customer service and communication.