S&S Cleaning Services of WNY Inc. in North Tonawanda, New York 14120

S&S Cleaning Services of WNY Inc.

525 Wheatfield St Suite 30, North Tonawanda, NY 14120

4.8 (10 reviews)

Overview:
S&S Cleaning Services of WNY Inc., located in North Tonawanda, NY, specializes in commercial cleaning services. The company is known for its exceptional cleaning capabilities and customer service, catering to both residential and commercial needs throughout the area.

Services Provided:
– Residential cleaning
– Move-in/move-out cleaning
– Turnover cleaning for apartments
– Disinfecting services
– Electronic payment options
– Scheduled reminders

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (407) 284-2542
Website: http://sscleaningservicesofwnyinc.com/?utm_source=gmb&utm_medium=referral

Customer Reviews and Sentiment:
S&S Cleaning Services has received highly positive feedback from customers:

Google Reviews: 4.8 stars based on 10 reviews.

Positive sentiments highlight the cleaning staff’s friendliness, attention to detail, and the convenience of electronic transactions. Customers appreciate the thoroughness of the cleaning services and the responsiveness of the owner.

Examples of positive reviews include:
“Exceptional attention to detail. Would absolutely recommend!” – Barbare Shobiradze
“Best cleaners we had this summer!” – Emily Wyse
“Very prompt and professional… highly recommend this cleaning service.” – Ti H

However, there is one notable negative sentiment regarding a missed cleaning task, though the company’s response to rectify the situation was commended.

Negative sentiment:
“Only 50% of the work had been done… Poor value for money.” – Sahrish Abdin

Review Summary:
Positive Sentiments: High-quality cleaning, friendly staff, good communication, electronic payment convenience, professional service.
Negative Sentiments: Occasional issues with thoroughness, initial lack of follow-up satisfaction guarantee.

Additional Ratings:
BirdEye: 4.8 stars based on 10 reviews, showing a consistently high level of customer satisfaction.
Total Lead Smart Rating: 9.0/10. This rating reflects the overall high satisfaction rate and positive customer engagement, tempered by a single minor complaint regarding service completion.

Conclusion:
S&S Cleaning Services of WNY Inc. is a highly regarded option for both residential and commercial cleaning in North Tonawanda, NY. With a strong emphasis on customer service and attention to detail, they offer reliable and professional solutions, though potential clients should note the past service issue and the company’s commitment to resolving complaints effectively.

Member Since July 2024

Listing Id 99167

Contact Info

525 Wheatfield St Suite 30, North Tonawanda, NY 14120
(407) 284-2542
Lead Smart Rating :
9.0/10.0

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Listing location

525 Wheatfield St Suite 30, North Tonawanda, NY 14120

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Reviews

Barbare Shobiradze

11 months ago

I cannot say enough about the excellent service of S&S Cleaning Services. The staff are very friendly and always leave the house impeccably clean. I love the text messages reminders for our scheduled cleaning and the ease of electronic payment. S&S Cleaning Services are well worth the money and you will have peace of mind knowing your home is being cleaned by professionals! Friendly staff, exceptional attention to detail. Would absolutely recommend to anyone looking for super cleaning done in a timely manner. Wonderful to deal with from the start! sophie is so pleasant and a pleasure to have in my home. The cleaning performed was excellent, and far surpasses other cleaning services we have used! so happy to have found S&S cleaning highly recommend to everyone

Emil,y Wyse

a year ago

We have been using S&s for our turnover cleaning at our apartments this past year and they were the best cleaners we had this summer! The owner is responsive and easy to work with!

Jacob Lanning

a year ago

Awesome service, amazing, definitely met my expectations. Gave me the best view of an amazing business. I suggest S&S cleaning services to any residential very well priced and makes time for you and was able to schedule with limited notice. Some family of mine is very hard to please when it comes to cleanliness. Thank you. God bless.

Elena Marie Watt

2 years ago

Shaaron and the team at S&S did a phenomenal job cleaning our apartment. Very thorough, highly recommended.

April Adamo

2 years ago

Wonderful cleaner, have him come every month!

Sahrish Abdin

3 years ago

Unsatisfactory experience with this company. I hired this service for a thorough move-in cleaning and disinfecting of my two bedroom apartment. The previous tenants had already done a pretty decent job with cleaning, but had not cleaned the insides of any appliance or cabinets/drawers. I had also just had the carpet shampooed. I paid $300 upfront before the cleaning, then left to take care of some errands. I returned just as the cleaner was leaving. I asked straight up whether the drawers and cabinets were cleaned, to which I was given an answer in the affirmative. Later when I had a chance to examine the place closely I found that only 50% of the work had been done. There was dust, food crumbs, and even mold inside many of the cabinets, drawers, pantry, and the compartment below the oven. Unlike Molly Maid, they offered no guarantee that they would come back to clean any part that the customer is unsatisfied with. Poor value for money. Do not recommend. Update: S&S contacted me later and offered to redo the cleaning free of charge. They did a good job with cleaning, and at the end asked me to inspect the place and let them know if anything needed further cleaning. They were attentive to detail and courteous. Would recommend.

Tracy L Chellino

4 years ago

Wonderful married couple who work hard! I have used them twice & I am going to use them all the time now! I never had used a regular service before, just a yearly thing. My kitchen cabinets looked as good as when we first got them. They got so much done in just an hour! Highly recommend them!

Ti H

4 years ago

I’ve been using S&S Cleaning Services for a few years and they are fantastic. I chose a monthly service for a very reasonable price. Very prompt and professional. And I am pleased with the attention to detail shown in cleaning my home. I highly recommend this cleaning service.