Maid Share in Brooklyn, New York 11249

Maid Share

240 Kent Ave, Brooklyn, NY 11249

4.9 (65 reviews)

Overview:
Maid Share is a house cleaning service located in Brooklyn, NY. The company offers professional cleaning services aimed at residential customers, ensuring a thorough and quality clean by friendly and efficient staff.

Services Provided:
– House cleaning
– Deep cleaning
– Regular cleanings
– Flexible scheduling

Contact Information:
Phone: (347) 979-0146
Website: http://www.imaidshare.com/

Customer Reviews and Sentiment:
Maid Share has received a strong positive reception with a rating of 4.9 stars based on 65 reviews across various platforms.

Positive feedback highlights the company’s professional service, ease of scheduling, and high-quality cleaning. Customers appreciated the friendly demeanor of the cleaners and the overall value of the service.

Examples of positive reviews include:
“Easy to schedule, friendly cleaners, do a great job…” – Erica DeLano
“Everything about the experience was perfect…” – Susie Bedsow Horgan
“Amazing service all the way around…” – Dustin Dyer

However, there are notable complaints regarding service delivery and customer service. One negative review pointed out a serious issue where a customer was charged for hours not serviced, leading to frustration and dissatisfaction.

Examples of negative reviews include:
“They charged me for a 6 hour clean and they only stayed for 3…” – Darby Ferguson
“The cleaning was not worth the headache they caused. HORRIBLE DO NOT USE!” – Darby Ferguson
“I wouldn’t recommend them for a deep clean…” – John Byrne

Review Summary:
Positive Sentiments: Professional service, quality cleaning, friendly staff, efficient processes, good communication.
Negative Sentiments: Inconsistent cleaning quality, issues with billing and payments, unresolved problems with service quality.

Additional Ratings:
Google Reviews: 4.9 stars based on 65 reviews.
Total Lead Smart Rating: 8.2/10. This rating reflects the high level of customer satisfaction noted in the positive reviews, balanced against the significant complaints about service issues.

Conclusion:
Maid Share appears to be a reliable choice for house cleaning services in Brooklyn, NY, known for its professional staff and quality cleaning. However, potential customers should be cautious of the mixed reviews regarding service consistency and customer support before deciding to use their services.

Member Since July 2024

Listing Id 97459

Contact Info

240 Kent Ave, Brooklyn, NY 11249
(347) 979-0146
Lead Smart Rating :
8.2/10.0

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Listing location

240 Kent Ave, Brooklyn, NY 11249

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Reviews

Erica DeLano

2 months ago

Easy to schedule, friendly cleaners, do a great job, take advice/direction if needed. Well worth the price using a service like this vs finding someone under the table.

Darby Ferguson

3 months ago

If I could give this place 0 stars I would. They charged me for a 6 hour clean and they only stayed for 3. When I asked the woman cleaning, she said they would reimburse me for the the 3 hours not used. I called and they put up such a fight. Told me that’s not how it works, blamed the cleaning woman for telling me that. Had to call multiple times over weeks to try and resolve this. The “manager” continued to tell me that I would not receive money back for the three hours of work they didn’t complete, so I stated that their own website said that they charge first time cleanings by the hour. The “best” she could do for me was send the original cleaner back for the hours she didn’t complete. What a fucking headache it was to deal with this company. Bad service and the clean was not worth the headache they caused. HORRIBLE DO NOT USE!

Susie Bedsow Horgan

10 months ago

I have been searching for almost a year to find thorough, professional and friendly cleaners and have finally found them at Maid Share. Everything about the experience was perfect and have signed up for regular cleanings going forward.

John Byrne

10 months ago

The people we interacted with while booking were very nice but I wouldn’t recommend them for a deep clean. It was like someone did a pretty good job cleaning the easy to reach surfaces, but definitely not what the website describes as “we get into all the pesky corners that are not regularly cleaned”. We were excited to check our apartment out after they finished but were bummed that all the corners were still visibly dirty / untouched. They left early as well so it wasn’t like they ran out of time. We splurged on the higher priced option and we definitely regret it – stick to the lower priced option or just go with someone else for a true deep clean. If you’re just looking for someone to clean the toilet bowls and vacuum the main areas, then this place is probably fine – but don’t pay for the upsell “deep clean”.

Dan Z

a year ago

Shadaya did an amazing job

Emery Myers

a year ago

On time, time efficient and so very clean.

Dustin Dyer

a year ago

Amazing service all the way around. From the customer service person booking the cleaning appointment, to the actual cleaning service itself. Everyone was professional, showed up early and did an excellent job. Will definitely use them on a more regular basis now.

Walter Kelly, Jr

a year ago

Very dependable and does quality work.

Erin Melancon

a year ago

Natanya and Shadaya came to our apartment to do a deep clean and did such an amazing job! On top of the amazing job they did, they were super sweet to me and my two dogs. Absolutely recommend this company and their services.

Caitlin Morelli

a year ago

Such a seamless experience! Best cleaning we’ve had and extremely easy to use. I really appreciated that their team calls in advance to review all the details. Would absolutely use this service again.