Zerorez Carpet Cleaning

Overview:
Zerorez Carpet Cleaning is a professional carpet cleaning service located in Las Vegas, NV. Known for its high-quality carpet cleaning solutions, the company prides itself on using innovative cleaning technologies and maintaining excellent customer service.

Services Provided:
Carpet cleaning, area rug cleaning, upholstery cleaning, tile cleaning, and customer service.

Timings:
Monday to Saturday 8 AM to 8 PM

Contact Information:
Phone: (702) 567-0016
Website: www.zerorez.com/lasvegas

Customer Reviews and Sentiment:
Zerorez Carpet Cleaning has received an impressive 4.9-star rating based on 9,249 reviews.

Positive feedback emphasizes the professionalism, friendliness, and efficiency of the technicians, as well as the effectiveness of the cleaning services provided.

Examples of positive reviews include:
“Excellent service. TJ was very professional and friendly and the carpets came out great!!!” – Mark Johnson
“Steve and Talon were the most congenial and accommodating service techs I’ve ever encountered.” – Joy Holladay
“Great job!! The guys were super nice and friendly. The carpet looks fantastic!!” – Patty Conant

However, some customers reported issues related to service expectations:
“The carpet felt crunchy after it was dry… Felt like it shouldn’t look as if it was never cleaned.” – Porschia Purvis

Review Summary:
Positive Sentiments: Highly professional service, friendly staff, effective cleaning, accommodating technicians, and excellent customer experience.
Negative Sentiments: Occasional discrepancies in cleaning results and pricing transparency.

Additional Ratings:
BirdEye: 4.9 stars based on 9,249 reviews, indicating a strong trend of customer satisfaction.
Total Lead Smart Rating: 9.2/10. This rating reflects the overall positive satisfaction from numerous reviews, despite some minor concerns noted by a few customers regarding service consistency.

Conclusion:
Zerorez Carpet Cleaning stands out as a top choice for carpet cleaning services in Las Vegas, NV, recognized for its exceptional customer service and quality cleaning outcomes. Customers can expect a positive experience; however, awareness of occasional inconsistencies may help set expectations accurately.