MOLLY MAID of West Clark in Las Vegas, Nevada 89108

MOLLY MAID of West Clark

6040 Smoke Ranch Rd, Las Vegas, NV 89108

4.7 (240 reviews)

Overview:
MOLLY MAID of West Clark is a house cleaning service located in Las Vegas, NV. The company specializes in providing residential cleaning services, offering a range of options to meet the cleaning needs of their clients.

Services Provided:
– House cleaning
– Move-in/move-out cleaning
– General cleaning
– Deep cleaning
– Custom cleaning options

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (702) 647-4451
Website: www.mollymaid.com

Customer Reviews and Sentiment:
MOLLY MAID of West Clark has a strong rating of 4.7 stars based on 240 reviews across various platforms:

Positive feedback highlights the company’s excellent cleaning quality, professionalism, and customer service. Customers frequently mention the thoroughness of the cleaning and the pleasant attitude of the staff.

Examples of positive reviews include:
“Stellar!! Excellent cleaning exactly what I need.” – Ike Keys
“They do a fantastic job, thoroughly clean the entire house.” – Anissa
“The women were very professional and pleasant to talk to.” – Jennifer Jones

The negative feedback often references poor cleaning performance and inadequate service, particularly highlighting a specific incident where a customer felt they did not receive value for their money and experienced unfulfilled cleaning expectations.

Negative sentiment example:
“I literally just threw $400 in the trash for 2 women to spend 45 minutes making one bed…” – Salwa Collier

Review Summary:
Positive Sentiments: High-quality cleaning, professional staff, thorough service, good communication, and accommodating scheduling.
Negative Sentiments: Inconsistent cleaning quality and some unsatisfactory customer experiences leading to feelings of under-delivery for the price charged.

Additional Ratings:
BirdEye: 4.7 stars based on 240 reviews, reaffirming the overall positive sentiment with some concerns regarding specific service cases.
Total Lead Smart Rating: 8.0/10 – This rating reflects a predominantly positive customer experience and high satisfaction but accounts for the notable instances of dissatisfaction mentioned by some clients.

Conclusion:
MOLLY MAID of West Clark in Las Vegas, NV, is generally well-regarded for its cleaning services, showcasing professionalism and satisfied customers. However, potential clients should consider the occasional critiques regarding service quality and ensure clear communication of their expectations to maximize their experience.

Member Since July 2024

Listing Id 96768

Contact Info

6040 Smoke Ranch Rd, Las Vegas, NV 89108
(702) 647-4451
Lead Smart Rating :
8.0/10.0

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6040 Smoke Ranch Rd, Las Vegas, NV 89108

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Reviews

Ike Keys

5 hours ago

Stellar!! Excellent cleaning exactly what I need……..

Ninja Investors

5 days ago

Great work.

Hazel Spell

6 days ago

I was extremely pleased with the service.

Salwa Collier

3 weeks ago

I don’t know if this was all a joke or not! Do not get fooled by these “good reviews” like I did. I literally just threw $400 in the trash for 2 women to spend 45 minutes making one bed and slowly walking around my home, checking their cell phones and milking 4 hours and 30 mins. I have cameras in my home so the footage is there… 45 minutes making ONE bed. Didn’t clean my bathtub & toilets and did not dust one thing. They told me they do baseboards, not one baseboard was touched. I honestly am at a loss of words from this experience. I know there are people out there that have high expectations and are mad at the world and just want to be mad and make negative reviews, I can assure you I am not one of those people. I truly want to make sure this company never has business ever again because what I experienced was so unreal! To top it all off they offered to send them back! To “clean” the areas they missed. This entire experience is unreal! I declined and they took a whopping $30 off of my $450 bill to have two women spend 45 minutes making one bed and the rest walking like sloths around my house. Shame on you guys.

Anissa

3 weeks ago

We have loved using Molly Maid, Henderson. My husband and I both say it’s the best money we ever spent. They do a fantastic job, thoroughly clean the entire house, even washing some dishes we didn’t get to. They are so pleasant and kind and we always made sure to leave a tip for all their hard work. Would recommend!

Jennifer Jones

a month ago

The women were very professional and pleasant to talk to. They did great work.

Mindy Joseph

a month ago

The ladies were excellent!! The company was also very flexible with accommodating our move out schedule. Highly recommend!!

Jeffrey Snyder

a month ago

2 ladies that came to clean did an amazing job. My floors never looked this good.

Yolanda S

a month ago

Molly maid’s customer service was awesome. They squeezed me in with short notice and read me everything they they provid with a cleaning service from them. The ladies were great. Pleasant, friendly, fast, and cleaned beyond my expectations. Great price. Would definitely use them again.

Mary “M B” L

a month ago

Absolutely outstanding! Professional and friendly employees and office staff. I am so glad I found them. It is very hard to find cleaning professionals in this town.