Stanley Steemer

Overview:
Stanley Steemer is a carpet cleaning service located in Staten Island, NY. The company specializes in providing professional carpet and upholstery cleaning services and has built a strong reputation in the area.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Tile and grout cleaning
– Stain removal
– Area rug cleaning

Timings:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays.

Contact Information:
Phone: (718) 420-6436
Website: www.stanleysteemer.com/location-details/NY/Staten-Island/448?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws

Customer Reviews and Sentiment:
Stanley Steemer has an exceptional rating of 4.9 stars based on 541 reviews across various platforms.

Positive feedback centers around the company’s professionalism, courtesy, and thoroughness of service. Customers appreciate the quick and efficient work performed by their staff.

Examples of positive reviews include:
“Fantastic and quick service. Your representatives were professional and courteous.” – Renee B
“Mike and John did an amazing job… I really appreciated their help.” – Jackie Sestito
“The young men who did the job were great. I highly recommend our local Stanley Steemer service.” – Frances Russo

However, there is also a criticism concerning pricing miscommunication, with one customer feeling misled about the final cost.

Examples of negative reviews include:
“I signed agreement for $105 and end up paying $135.00. I consider it as fraud.” – Alexander Tubman

Review Summary:
Positive Sentiments: High-quality service, professionalism, courteous staff, thorough cleaning, and efficiency.
Negative Sentiments: Instances of pricing issues and miscommunication.

Additional Ratings:
BirdEye: 4.9 stars based on 541 reviews, reflecting strong customer satisfaction with minimal concerns.
Total Lead Smart Rating: 9.0/10. This rating is based on the overwhelmingly positive sentiment from customers, with minor issues related to pricing miscommunication slightly impacting the overall score.

Conclusion:
Stanley Steemer in Staten Island, NY, is highly regarded for its exceptional carpet and upholstery cleaning services. The company’s consistent positive feedback emphasizes their professionalism and quality of work, although potential customers should be aware of the isolated pricing concerns raised in a few reviews.