Gunderson Steam Clean in Fargo, North Dakota 58102

Gunderson Steam Clean

2715 39 1/2 Ave N, Fargo, ND 58102

4.2 (16 reviews)

Overview:
Gunderson Steam Clean is a carpet cleaning service located in Fargo, ND. They specialize in providing affordable and efficient carpet cleaning solutions for both residential and commercial clients, boasting a reputation for friendly service.

Services Provided:
Carpet cleaning, stain removal, commercial carpet cleaning.

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (701) 235-7214
Website: http://gundersonsteamclean.com/

Customer Reviews and Sentiment:
Gunderson Steam Clean has received a mix of reviews across various platforms:
Google Reviews: 4.2 stars based on 16 reviews.

Positive feedback appreciates the affordability and the effectiveness of their carpet cleaning services. Customers have emphasized the professionalism and satisfactory results they experienced.

Examples of positive reviews include:
“Great job. Definitely would have them back and fair price.” – Kay Malme
“Phenomenal service. Would definitely recommend!” – Arianah Nesemeier
“Gregg does a better job than anyone in town.” – Chris Hustad

Conversely, several complaints highlight issues with scheduling, customer service, and unexpected charges, leading to dissatisfaction among some customers.

Negative feedback includes:
“They were 2 hours late for our scheduled time… an hour scheduled cleaning took 3 hours out of our day.” – Cassandra Hilde
“Hired them to clean the carpet… took multiple smoke breaks… just shy of $500.” – Melissa Brewer

Review Summary:
Positive Sentiments: Affordable pricing, effective cleaning, friendly staff, and reasonable quality of work.
Negative Sentiments: Issues with scheduling, lack of communication, and unexpected costs.

Additional Ratings:
BirdEye: 4.2 stars based on 16 reviews, indicating a similar trend of customer satisfaction with some operational and communication issues noted.
Total Lead Smart Rating: 6.5/10. This rating reflects the overall customer satisfaction with their services tempered by notable complaints about scheduling and communication failures.

Conclusion:
Gunderson Steam Clean provides a variety of carpet cleaning services in Fargo, ND, and is generally praised for their affordability and effectiveness. However, potential customers should be mindful of the mixed reviews regarding punctuality and customer service issues before making a decision.

Member Since July 2024

Listing Id 93611

Contact Info

2715 39 1/2 Ave N, Fargo, ND 58102
(701) 235-7214
Lead Smart Rating :
6.5/10.0

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2715 39 1/2 Ave N, Fargo, ND 58102

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Reviews

Kay Malme

4 days ago

Great job. Definitely would have them back and fair price.

Arianah Nesemeier

a month ago

Phenomenal service. Would definitely recommend!

Hayden Kastner

5 months ago

They did not call us before coming and then they did not answer the phone the multiple times we tried. They came another day and they were 30 mins late. They did not call us to let us know they had left, and upon arrival coming back, they had left a bunch of garbage and trash. They did not rake the carpet and and it looks as though they did not vacuum the floor. Not impressed, the only reason why they are worth it is because they are a cheap company.

Dwight Kuebler

2 years ago

I have used them before and I will use them again

Mary gunderson

2 years ago

They are awesome

Chris Hustad

3 years ago

Gregg does a better job than anyone in town.

Melissa Brewer

3 years ago

Hired them to clean the carpet in our 2 bedroom apt. The quote on he phone was around $200. They were over an hour late to out appt time. Took multiple smoke breaks. When the gentleman brought the bill it was just shy of $500. I was shocked and asked about this and he claimed our rental company requires them to spot treatment everywhere and include the concrete basement and kitchen/bathrooms. I tried to debate this with the man and he said “it is what it is, we are done”. Protect yourself and go somewhere else. Ironically had KLEENWAY clean the carpets in my 4 bedroom house for half the cost and great work.

Cassandra Hilde

4 years ago

They were 2 hours late for our scheduled time. Told us they were running late 35 minutes after the time had passed and said, “we will be less than 30 minutes.” Didn’t show up for another 1.5 hours. We had just cleaned our ENTIRE apartment and upon leaving, my fiancé noticed the toilet was clogged. Now we have to go back and clean it again. An hour scheduled cleaning took 3 hours out of our day plus more work we had already completed.

Noah Gunderson

4 years ago

A very friendly bunch of people

Red E

5 years ago

We are in a manufacturing facility and we have some challenging stains that show up throughout the year and these guys are great at getting our carpets back to looking nice again!