Winnie’s Cleaning Services LLC

Overview:
Winnie’s Cleaning Services LLC is a house cleaning service located in Monroe, NC. The company specializes in providing thorough cleaning solutions for residential spaces, catering to various needs from deep cleans to regular maintenance.

Services Provided:
– Deep cleaning
– Routine cleaning
– Move-out cleaning
– Junk removal
– Cleaning for elderly clients

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (980) 320-5489
Website: http://www.winniescleaning.com/

Customer Reviews and Sentiment:
Winnie’s Cleaning Services LLC has received generally positive reviews across multiple platforms:

Google Reviews: 4.7 stars based on 77 reviews.

Positive feedback highlights the company’s thorough work, reliability, and friendly staff. Many customers noted the excellent cleaning results and the accommodating nature of the service.

Examples of positive reviews include:
“The girls did a beautiful job, everything looks great. I’d Definitely use them again!” – Krystina Cutler
“Winnie’s is the best. Accommodating, professional, prompt.” – Anthony Short
“Thank you so much for doing such a great cleaning job! Loved that I could have ALL of the trash/junk removed and the property cleaned with 1 call!” – Trish Norton

However, there was a complaint regarding missed appointments, where a client expressed frustration over the company not showing up for scheduled estimates.

Review Summary:
Positive Sentiments: High-quality cleaning, professionalism, accommodating service, thoroughness, and friendly staff.
Negative Sentiments: Issues with reliability regarding scheduled appointments.

Additional Ratings:
BirdEye: 4.7 stars based on 77 reviews, supporting the trend of high customer satisfaction with some reported issues.
Total Lead Smart Rating: 8.2/10. This rating reflects the overall positive sentiment from customers, strong repeat business, and the isolated complaint regarding missed appointments.

Conclusion:
Winnie’s Cleaning Services LLC appears to be a reliable option for house cleaning needs in Monroe, NC, known for their thorough work and excellent customer service. Potential clients should be aware of the minor issues reported about appointment reliability but can generally expect a high level of cleanliness and professionalism.