Professional Carpet Care of Durham & Chapel Hill, NC

Overview:
Professional Carpet Care is a reputable carpet cleaning service located in Durham, NC. The company specializes in providing high-quality carpet cleaning solutions, demonstrated by their extensive experience and positive customer feedback.

Services Provided:
– Carpet cleaning
– Quick service
– Reasonable pricing
– Excellent communication

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (919) 384-7003
Website: http://professional-carpetcare.com/

Customer Reviews and Sentiment:
Professional Carpet Care has received outstanding reviews across various platforms:
Google Reviews: 4.9 stars based on 272 reviews.

Positive feedback highlights their excellent communication, prompt service, professional staff, and high-quality cleaning results. Customers frequently mention friendly technicians and reasonable prices.

Examples of positive reviews include:
“They came at the agreed time and were very friendly. They did a great job cleaning the carpet.” – John Bowden
“Fantastic communication, quick service, great pricing and best of all our carpets look fantastic!” – Kelly Arnold
“The technician was very professional…I am very pleased with the service.” – Theresa Stephenson

A minor complaint indicated an issue with scheduling; one customer mentioned waiting longer than expected for the technician’s arrival, but overall sentiments remain overwhelmingly positive.

Review Summary:
Positive Sentiments: High-quality carpet cleaning, professional and friendly staff, excellent communication, and reasonable pricing.
Negative Sentiments: Occasional scheduling issues with technician arrivals.

Additional Ratings:
BirdEye: 4.9 stars based on 272 reviews, reflecting consistent customer satisfaction and service quality.
Total Lead Smart Rating: 9.2/10, based on the high overall customer satisfaction, quality services, and only minor scheduling issues noted.

Conclusion:
Professional Carpet Care of Durham & Chapel Hill, NC, is an excellent choice for carpet cleaning services, notable for their professionalism and effective results. With an impressive rating and many positive customer experiences, they provide reliable and efficient service, though potential clients should be mindful of scheduling communications.