Swept Away Cleaning Services, LLC in Jacksonville-NC, North Carolina 28540

Swept Away Cleaning Services, LLC

1106 Hendricks Ave, Jacksonville, NC 28540

4.2 (17 reviews)

Overview:
Swept Away Cleaning Services, LLC is a house cleaning service based in Jacksonville, NC. The company offers reliable and thorough cleaning services tailored to various home types and customer needs.

Services Provided:
– Residential cleaning
– Deep cleaning
– Flexible scheduling
– Move-in/move-out cleanings

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (910) 381-9725
Website: http://www.sweptaway910.com

Customer Reviews and Sentiment:
Swept Away Cleaning Services has a solid rating of 4.2 stars based on 17 reviews across various platforms, reflecting both positive and negative feedback.

Positive feedback highlights the company’s reliability, quality of service, flexibility, and excellent customer care. Customers appreciate the responsiveness and willingness to accommodate urgent requests.

Examples of positive reviews include:
“OVERALL EXCELLENT SERVICE!!!!” – Miranda Brown
“Fast and Easy to work with!” – Dustin Schuitt
“Dependable, high quality service!” – Jessica Varner

However, some customers have reported dissatisfaction with specific aspects of service, such as incomplete cleaning tasks and unsatisfactory customer service in resolving issues.

An example of a negative review:
“My realtor was over this week and said the floors were sticky and the counters were hazy.” – Angela Redmond

Review Summary:
Positive Sentiments: Reliability, high-quality cleaning, quick response, flexible scheduling, and outstanding customer service.
Negative Sentiments: Incomplete cleaning jobs, poor communication, and unresolved complaints.

Additional Ratings:
BirdEye: 4.2 stars based on 17 reviews, indicating a similar balance of satisfaction and concerns.
Total Lead Smart Rating: 7.5/10. This score reflects overall customer satisfaction, quality of services provided, while also considering the reports of incomplete jobs and mixed feedback.

Conclusion:
Swept Away Cleaning Services, LLC is a commendable choice for house cleaning in Jacksonville, NC, known for its efficient service and strong customer relationships. However, potential clients should be mindful of some documented service inconsistencies and customer complaints before engaging their services.

Member Since July 2024

Listing Id 91969

Contact Info

1106 Hendricks Ave, Jacksonville, NC 28540
(910) 381-9725
Lead Smart Rating :
7.5/10.0

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Listing location

1106 Hendricks Ave, Jacksonville, NC 28540

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Reviews

Miranda Brown

2 years ago

OVERALL EXCELLENT SERVICE!!!!

Angela Redmond

2 years ago

They were recommended to me by my real estate agent who also has now taken them off the list of recommendations. She cleaned last Friday. My realtor was over this week and said the floors were sticky and the counters were hazy. So I had mentioned it to her but wanted to see the house for myself first. So when I messaged her back today she says because it’s been a week and I didn’t respond back right away to her she won’t return to fix it. She can give me 10% off. Well not impressed. The garage hadn’t even been swept per there checklist and there was dust hanging down the vents that they say they cleaned per there checklist. Now I have to go back and fix it so I don’t have upset tenants. Will not recommend!

Dustin Schuitt

2 years ago

Fast and Easy to work with!

Andrew Pascuzzi

2 years ago

Reliable service with reasonable pricing and flexible scheduling. Customer service was outstanding absolutely recommended for all home types.

Tiana Champion

2 years ago

Swept away cleaning offer reliable cleaning services and are the ONLY cleaning company I trust to clean my home properly. They are great with their pricing considering how GREAT of a job they do. Would give 6 stars if I could!

robbie Hicks

3 years ago

I gave this company I gave this company a call today I got some houses that needs to be cleaned this lady rudely hung up on me while I was trying to talk to her I do not recommend her at all and I would never use her services and I would not recommend her to anyone

Jessica Varner

3 years ago

Dependable, high quality service!

ronnie gerald

3 years ago

The only company I trust to clean our home in the Holly Ridge, Surf City and Sneads Ferry area!

Sean Phillips

3 years ago

I was in a jam trying to sell my house and need some professional cleaning done to a few things. I called Swept Away and they moved some things around to get out to my property quickly. The owner himself came out to ensure the job was done properly and I was able to gain some contacts of contractors to get some additional work done on the foundation. Overall an excellent experience and I will use them again and again!

Ju Be

3 years ago

The Swept Away team cleaned our new home shortly after purchase. It was very dirty and they did a fantastic job getting it ready for our move in. They left it in tip-top shape and we could not have been happier. They were super responsive, on time, and thorough. We will continue to use them and you couldn’t find a better cleaning service in this area. Five Stars. Thank you for everything!