Empress Cleaning

Overview:
Empress Cleaning is a house cleaning service located in Bozeman, MT. Known for their reliable and flexible cleaning solutions, they cater to both residential and rental properties, ensuring thorough cleanliness and customer satisfaction.

Services Provided:
– House cleaning
– Deep cleaning
– Bi-weekly cleaning schedule
– Pet-friendly services

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (406) 595-9293
Website: http://empresscleaningmt.com/

Customer Reviews and Sentiment:
Empress Cleaning has garnered a positive reputation with an overall rating of 4.6 stars based on 10 reviews across various platforms.

Positive feedback highlights the company’s reliability, professionalism, and attention to detail. Customers have noted the satisfaction with their recurring cleaning services and flexibility regarding scheduling.

Examples of positive reviews include:
“Currently we have a bi-weekly cleaning on Wednesdays and it is wonderful, Sydney does such an amazing job!” – Ryan Russett
“Empress Cleaning is reliable, flexible, and detail-oriented! Highly recommended!” – Jenny Hatchadorian
“We have had a great experience with Empress Cleaning, efficient, friendly and always flexible…” – Rebecca Bigelow

However, there was also a significant complaint regarding inadequate cleaning, particularly in deep cleaning for rental properties, which led to a one-star review.

Review Summary:
Positive Sentiments: Reliable service, professionalism, flexibility, and attention to detail.
Negative Sentiments: Incomplete cleaning services and lack of thoroughness in deep cleaning tasks.

Additional Ratings:
Google Reviews: 4.6 stars based on 10 reviews.
Total Lead Smart Rating: 8.0

Conclusion:
Empress Cleaning appears to be a solid choice for house cleaning services in Bozeman, MT, especially praised for their professionalism and ability to adapt to customer needs. However, potential clients should be aware of the mixed experiences concerning deep cleaning tasks and ensure clear communication regarding expectations.