Allstar Carpet Cleaning Billings

Overview:
Allstar Carpet Cleaning Billings is a carpet cleaning service located in Billings, MT. They specialize in providing professional carpet cleaning solutions to enhance the cleanliness and appearance of residential and commercial carpets.

Services Provided:
– Carpet cleaning
– Rug cleaning
– Professional and timely service
– Care and attention to customer satisfaction

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (406) 593-3109
Website: Not available

Customer Reviews and Sentiment:

Allstar Carpet Cleaning Billings has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 9 reviews.

Positive feedback highlights the professionalism, punctuality, and quality of work provided by the team. Customers have praised the friendly service and reasonable pricing.

Examples of positive reviews include:
“They showed up on time. Caring, professional, high quality. Highly recommended!” – Myles Bowers
“Dennis and his assistant showed up early, were super friendly, and my carpet looks and smells SO much better!” – Krysta Predmore

However, there have also been complaints regarding communication issues, specifically related to missed appointments and lack of response from the company.

Negatives include:
“Do NOT use this company. I was all set up with an appointment and nobody showed!!!” – J J
“They never called back after several calls to them.” – Sheila White

Review Summary:
Positive Sentiments: Professional and timely service, friendly and caring staff, high-quality cleaning results, reasonable pricing.
Negative Sentiments: Communication issues, missed appointments, lack of responsiveness.

Additional Ratings:
BirdEye: 4.0 stars based on 9 reviews, indicating a consistent level of customer satisfaction but also reflecting the issues encountered by some users.

Total Lead Smart Rating: 6.5/10
This rating reflects a generally positive customer satisfaction, with significant strengths in quality of service but some concerns about communication and missed appointments.

Conclusion:
Allstar Carpet Cleaning Billings is a viable option for carpet cleaning services in Billings, MT, notably for their professional approach and high-quality results. However, potential clients should be mindful of communication issues reported by other customers before making an appointment.