Commercial Building Services in St. Louis, Missouri 63123

Commercial Building Services

8227 Gravois Rd, St. Louis, MO 63123

4.6 (10 reviews)

Overview:
Commercial Building Services is located in St. Louis, MO, and specializes in commercial cleaning services. The company is known for its attention to detail and responsiveness, making it a popular choice for businesses in need of professional cleaning.

Services Provided:
– Commercial cleaning
– Building maintenance
– Responsive customer service
– Professional staff

Timings:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (314) 596-4455
Website: http://www.cbs-stl.com/

Customer Reviews and Sentiment:
Commercial Building Services has received mainly positive reviews across various platforms:

Google Reviews: 4.6 stars based on 10 reviews.

Positive feedback emphasizes the professionalism of the staff, prompt service, and attention to detail. Customers have recognized individuals like AJ for their exceptional service and care in their work.

Examples of positive reviews include:
“AJ deserves this recognition. He is top notch and works diligently.” – Neil Davis
“They had a cleaning team on site within 5 hours… the best decision I made.” – Michael Birkla
“Great cleaning company! Well run, responsive with very fair pricing.” – Stephen Dolle

However, there is a notable negative sentiment regarding customer service in one review:
“Called them and they were very rude and hung up before I was able to ask additional questions.” – Jolonda Hibbler

Review Summary:
Positive Sentiments: Professional and responsive staff, excellent attention to detail, timely service, and great customer service from individual employees.
Negative Sentiments: Issues with customer service and communication in some instances.

Additional Ratings:
BirdEye: 4.6 stars based on 10 reviews, indicating a strong customer satisfaction trend.
Total Lead Smart Rating: 8.5/10. This rating reflects a high level of customer satisfaction, strong performance in service quality, and the isolated incidents of poor customer service.

Conclusion:
Commercial Building Services appears to be a highly reliable choice for commercial cleaning in St. Louis, MO, praised for its professional team and quality service. Nonetheless, potential customers should be aware of the reported customer service issues to ensure a well-rounded experience.

Member Since July 2024

Listing Id 89276

Contact Info

8227 Gravois Rd, St. Louis, MO 63123
(314) 596-4455
Lead Smart Rating :
8.5/10.0

Get A Quote Claim

Listing location

8227 Gravois Rd, St. Louis, MO 63123

Get Direction

Reviews

Neil Davis

3 days ago

The person, AJ, who is responsible for our building,is an outstanding person. Goes above and beyond his responsibilities and is polite to everyone. A great person inside and is a very caring personable individual. Thanks for such a great employee.

Neil Davis

4 months ago

I usually don’t put names but AJ deserves this recognition. He is top notch and works diligently. I respect his pride in a job well done.

Jolonda Hibbler

a year ago

Called them and they were very rude and hung up before I was able to ask additional question about the service. Very rude!

Michael Birkla

2 years ago

The team at CBS are the best in the business. I was in a tough situation with needs for a professional service at one of my commercial properties, Lucas (owner) was immediately helpful. They had a cleaning team on site within 5 hours, and after the first cleaning I locked in a contract with them. Professional, responsive, thorough and the best decision I made to keeping my building in great condition. I will absolutely be using CBS for all my commercial projects.

Danny Thakker

2 years ago

I have been using their services for several years and am very pleased with the job they do. The staff is very professional and they do a excellent job of cleaning our office.

Scott Ehlermann

2 years ago

The best cleaning service around. They take great pride in detail to getting things done right. I will continue to use their services for a long time!

Stephen Dolle

2 years ago

Great cleaning company! Well run, responsive with very fair pricing. Highly recommended.

B Poelker

2 years ago

I have received services from this company and now I work for them. Excellent service and a great employer.

Sam Barth

4 years ago

Have been using this company for years! Great service and always very prompt in responding to calls/emails. If I have have a question or concern, they are always happy to try to rectify the issue.

Sal Evans

5 years ago

Fantastic local business cleaning company. Very responsive & attentive to details.