MOLLY MAID of Northwest New Castle County

Overview:
MOLLY MAID of Northwest New Castle County, located in Newark, DE, specializes in house cleaning services. With a focus on providing meticulous and thorough cleaning, the company has garnered a reputation for its dedicated teams and commitment to customer satisfaction.

Services Provided:
– Deep cleaning
– Light cleaning
– Move-out cleaning
– Consistent maid services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (302) 508-0630
Website: https://www.mollymaid.com/northwest-new-castle-county/?cid=LSTL_MLY000192&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
MOLLY MAID of Northwest New Castle County has a rating of 4.3 stars based on 140 reviews, reflecting generally positive customer experiences but also some concerns.

Positive feedback highlights the company’s thoroughness and quality of service:
“Team 5… I couldn’t believe how meticulous and thorough they were… I will definitely use again.” – Christine Cianfrini
“Molly Maid is an excellent maid service. They always do such a wonderful job!” – Justine Joska
“Thank you Team 4 for bringing the sparkle back into my beautiful home!” – Lette Holmes

On the other hand, several reviews pointed out issues with service quality and communication:
“I can’t bring myself to… they neglected to dust the ceiling fans… Very disappointed.” – Abigail Brautigam
“The cleaners cut corners… very unprofessional.” – Carrie Haines

Review Summary:
Positive Sentiments: Meticulous cleaning, excellent service quality, dedicated teams, overall satisfaction.
Negative Sentiments: Inconsistent service, lack of thorough cleaning, poor communication with management, and unfulfilled cleaning expectations.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating takes into consideration general customer satisfaction, the balance of positive and negative sentiments, and the highlighted issues with service consistency and communication.

Conclusion:
MOLLY MAID of Northwest New Castle County offers dependable house cleaning services in Newark, DE, with many customers commending their thorough work and professionalism. However, potential clients should be cautious of the inconsistent reviews regarding service quality and company communication before making a decision.