Mayflower Commercial Cleaning, Inc.

Overview:
Mayflower Commercial Cleaning, Inc. is a janitorial service company located in Waltham, MA, specializing in office and commercial cleaning. The company aims to provide quality cleaning services, though they have received mixed reviews regarding their customer service and reliability.

Services Provided:
– Office cleaning
– Commercial cleaning
– Building maintenance
– Customer communication

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (888) 884-4959
Website: www.mayflowercleaning.com

Customer Reviews and Sentiment:
Mayflower Commercial Cleaning, Inc. has a mixed rating of 3.7 stars based on 3 reviews.

Positive feedback includes commendations for the staff’s communication and reliable service:
“Marina and team have been outstanding servicing our buildings for the last 5+ years. Always available via call and email. The service is great!” – Kevin Robert

However, complaints regarding solicitation and missed appointments have negatively impacted their reputation:
“Our company has been called everyday… for the last two months… Have been asked to be removed from their solicitation multiple times and we are still receiving daily calls.” – Brent Marks

Review Summary:
Positive Sentiments: Excellent customer service, reliable communication, effective cleaning.
Negative Sentiments: Excessive and unwanted solicitation calls, failure to show up for scheduled estimates, lack of responsiveness to concerns.

Additional Ratings:
BirdEye: 3.7 stars based on 3 reviews, indicating a trend of mixed customer experiences.
Total Lead Smart Rating: 5.0
This rating reflects the mixture of high praise for service and communication, alongside serious complaints about unsatisfactory business practices.

Conclusion:
Mayflower Commercial Cleaning, Inc. offers a range of janitorial services that are well-regarded by some customers for their professionalism and responsiveness. However, potential clients should be cautious given the significant complaints regarding service reliability and communication issues.