DMaidsPro in Boston, Massachusetts 2130

DMaidsPro

3142 Washington St, Boston, MA 02130, United States

4.7 (30 reviews)

Overview:
DMaidsPro is a house cleaning service located in Boston, MA. The company specializes in both residential and commercial cleaning services, focusing on professional and efficient cleaning solutions for a variety of settings.

Services Provided:
– House cleaning
– Commercial cleaning
– Deep cleaning
– Regular maintenance cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (857) 300-8800

Customer Reviews and Sentiment:
DMaidsPro has received positive feedback across various platforms:

Google Reviews: 4.7 stars based on 30 reviews.

Customers have praised the company for its professionalism, promptness, and thorough cleaning. Positive sentiments include:
“These guys were great! Very professional, well priced, responsible, and prompt.” – Nelle Ward
“They were very prompt, courteous, and did a thorough job.” – Matt Pelton
“Very professional and efficient. Would definitely recommend or hire again.” – Ellison Liu

However, there have been concerns regarding communication and pricing, particularly one instance where customers felt there were inconsistencies in quoted prices and service delivered:
“I hired them to come in monthly…the guy responded ‘What you can’t afford the $40?'” – Corey Dello Russo

Review Summary:
Positive Sentiments: Professionalism, prompt service, thorough cleaning, reasonable pricing, good customer service.
Negative Sentiments: Communication issues regarding pricing and service expectations, inconsistent staffing quality.

Additional Ratings:
BirdEye: 4.7 stars based on 30 reviews, aligning with the positive trends noted in customer satisfaction.
Total Lead Smart Rating: 8.3/10. This rating reflects a high level of customer satisfaction, although some negative experiences regarding communication and pricing consistency slightly impact the overall score.

Conclusion:
DMaidsPro appears to be a reliable choice for cleaning services in Boston, noted for their professionalism and quality of work. However, potential customers should be mindful of occasional communication issues regarding pricing to ensure a smooth service experience.

Member Since July 2024

Listing Id 84410

Contact Info

3142 Washington St, Boston, MA 02130, United States
(857) 300-8800
Lead Smart Rating :
8.3/10.0

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Listing location

3142 Washington St, Boston, MA 02130, United States

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Reviews

nelle ward

a year ago

These guys were great! Very professional, well priced, responsible, and prompt. They did a great job very quickly. Good customer service – I noticed a small area that was understandably missed and the team came back the next day to clean it, and were very accommodating!

Matt Pelton

a year ago

They were very prompt, courteous, and did a thorough job. I will definitely have them back regularly

David J

a year ago

Good cleaning service

Romani Morris

a year ago

Great service definitely using them again

Ellison Liu

2 years ago

Very professional and efficient. Would definitely recommend or hire again.

Joe

2 years ago

Wonderful hard working women would use again. Place looks great.

Nancy Cashman

2 years ago

Kesiah and Yumara were excellent! I had to have cleaning done, as soon as possible due to an emergency. They were on time, professional, did a wonderful job deep cleaning. They were pleasant, kind, and the price was so reasonable. I would recommend this two girls for cleaning to anyone in a minute. I hope these fine ladies do well in this business. They saved me!

Corey Dello Russo

2 years ago

I hired them to come in monthly gave them the specs of my apartment including two bathrooms. The called me before and said that they didnt realize I had two bathrooms and said their quote was for one. I agreed to a higher charge. They come to the apartment and again say they thought it was one bathroom. I talked with someone in the office and they said that if I was going monthly, they would honor the agreed upon quote. The fourth time they came, they again said they had me as only one bathroom. I called the office and they said they would have to charge me $40 extra. I relayed that they cannot just upcharge me after being here three previous times and the guy responded “What you can’t afford the $40?” At that point, we terminated the agreement and they left. (Keep in mind I tipped them every time as well, including the fourth time when no work was preformed.) Also, the first time they came they had four people, then three, then two, and the last one only one person came.

Alex Polyakov

4 years ago

Prompt and great service – my apartment was very clean, and they worked very quickly!